Operations Dispatcher & Radio Controller

Careerwebsite; San Rafael (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

Careerwebsite is seeking a Dispatcher who reports to the Operations Control Manager and oversees the assignment of bus operators to maintain both scheduled and unscheduled service. The role requires coordinating with field supervisors, responding to emergencies, and ensuring compliance with labor agreements and safety rules.

The dispatcher will also verify paperwork, communicate with drivers, and maintain service levels while monitoring overtime costs. Extended shifts may be required.

Qualifications

• Experience in coordinating and dispatching bus operators to maintain scheduled and unscheduled service.
• Knowledge of labor agreement provisions relevant to assignments and overtime.
• Familiarity with radio procedures and field coordination.
• Adherence to safety rules and health practices in transportation operations.

Responsibilities

• Develops a daily dispatch plan based on equipment and operator availability.
• Maintains scheduled and unscheduled service while controlling overtime costs.
• Acts as radio controller as required and coordinates with supervisors in the field.
• Ensures accuracy of time clocks, documents, and driver credentials.
• Establishes professional relationships with employees, customers, and vendors.

Skills

Dispatching

Radio communication

Labor agreement knowledge

Safety procedures

Job description

Careerwebsite is seeking a Dispatcher who reports to the Operations Control Manager and oversees the assignment of bus operators to maintain both scheduled and unscheduled service. The role requires coordinating with field supervisors, responding to emergencies, and ensuring compliance with labor agreements and safety rules.

The dispatcher will also verify paperwork, communicate with drivers, and maintain service levels while monitoring overtime costs. Extended shifts may be required.