Operations Director - Managed Services (Fully Remote)

3Cloud; United States; A distancia; USD 120.000 - 190.000; Jornada completa

Descripción de la vacante

3Cloud is seeking a delivery leader to help define and execute the strategic vision for Managed Services, aligning delivery goals with the business objectives.

You will mentor a team of managers and delivery professionals, drive maturity and scalability, and ensure value realization across the portfolio.

Join a culture that values experimentation, candor, accountability, diversity, and authentic growth.

Formación

• 5+ years of project or service delivery management of multi-project programs.
• 8+ years of project and program management, and relationship and team management experience.
• 6+ years of progressive IT experience and 4+ years overseeing IT operations delivery.

Responsabilidades

• Help define and execute the strategic vision for Managed Services operations, aligning delivery goals with 3Cloud's broader business objectives.
• Lead, mentor, and grow a high-performing team of managers, service leads, and delivery professionals.
• Drive initiatives to enhance operational maturity, scalability, and value realization across the Managed Services portfolio.

Descripción del empleo

• Help define and execute the strategic vision for Managed Services operations, aligning delivery goals with 3Cloud's broader business objectives.
• Lead, mentor, and grow a high-performing team of managers, service leads, and delivery professionals.
• Drive initiatives to enhance operational maturity, scalability, and value realization across the Managed Services portfolio.

Requirements:

• 5+ years of project or service delivery management of multi-project programs.
• 8+ years of project and program management, and relationship and team management experience.
• 6+ years of progressive IT experience and 4+ years overseeing IT operations delivery.

About 3Cloud:

• We hire people who aren’t afraid to experiment or fail, and who give direct candid feedback.
• We challenge and hold each other accountable for living our core values.
• We are dedicated to building a diverse, inclusive, and authentic workplace.

3Cloud

3Cloud is a managed services provider specializing in cloud solutions and operations, helping clients achieve outstanding teamwork and results. They foster a culture of experimentation, candid feedback, and accountability, building diverse and inclusive teams that care about collective growth.