Operations Director

Ladders; United States; Remote; USD 120,000 - 155,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Company Holidays

Early access to earned wages through a

Job summary

Ladders is seeking an Operations Director to join a leader in the Real Estate & Construction space. This role oversees facilities operations with a strong focus on safety, compliance, budgeting, and vendor management across a dynamic portfolio.

The Director will also lead specialized hiring, onboarding, and change management efforts to support smooth operational transitions. You will partner cross-functionally to uphold training, certification, and security requirements while helping ensure

Qualifications

• 10+ years of facilities management experience.
• Experience hiring for technical (MEP, HVAC) and specialized maintenance roles.
• Demonstrated experience leading teams and managing complex operations.
• Proficiency with facilities management systems and data reporting.
• Working knowledge of building codes and OSHA regulations.
• Active or eligible for security clearance due to client requirements.
• Proven ability to lead through change and communicate effectively.
• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field preferred.

Responsibilities

• Lead technical hiring strategy for specialized roles.
• Oversee onboarding programs for compliance with security and training requirements.
• Support certification program functions, maintaining certification standards.
• Lead safety initiatives, ensuring adherence to safety protocols and fostering a safety culture.
• Ensure compliance with building codes and readiness for inspections.
• Manage day-to-day facilities operations, including budgeting and vendor management.
• Maintain awareness of facility security protocols throughout the employee lifecycle.

Skills

Leadership

Change management

Recruitment strategy

Budgeting

Compliance awareness

Security clearance eligibility

Communication

Cross-functional collaboration

Education

Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field

Tools

CMMS

Facilities management software

Data analytics tools

Job description

For our client, we are seeking a Operations Director to join the team of a leader in the Real Estate & Construction space.

This role will oversee facilities operations with a strong focus on safety, compliance, budgeting, and vendor management across a dynamic portfolio. The Operations Director will also lead specialized hiring, onboarding, and change management efforts to support smooth operational transitions and maintain high standards. In addition, this position will partner cross-functionally to uphold training, certification, and security requirements while helping ensure inspection readiness and regulatory compliance.

Location: Remote

Compensation: $120,000 – $155,000 annually

Responsibilities

• Serve as the technical hiring director, leading recruitment strategy for specialized roles
• Lead change management initiatives to ensure smooth transitions during operational shifts
• Oversee onboarding programs for compliance with security and training requirements
• Support certification program functions, maintaining certification standards
• Lead safety initiatives, ensuring adherence to safety protocols and fostering a safety culture
• Ensure compliance with building codes and readiness for inspections
• Manage day-to-day facilities operations, including budgeting and vendor management
• Maintain awareness of facility security protocols throughout the employee lifecycle

Qualifications

• 10+ years of progressive facilities management experience
• Experience hiring for technical (MEP, HVAC) and specialized maintenance roles
• Demonstrated experience leading teams and managing complex operations
• Strong technical aptitude with proficiency in facilities management systems and data reporting tools
• Working knowledge of applicable building codes and OSHA regulations
• Active or eligible for security clearance due to client requirements
• Proven ability to lead through change and communicate effectively
• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field preferred

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.