Operations & Development Lead for Student Programs

Harvard University, Faculty of Arts & Sciences; Cambridge (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

PBHA (Phillips Brooks House Association) at Harvard University seeks an Assistant Director of Operations and Development to advance donor engagement and alumni relations. You will help design systems for fundraising, data integrity, and strategic communication in support of the Executive Director and student leaders.

Responsibilities include managing donor data, coordinating campaigns, and supervising coordinators while refining administrative workflows and reporting.

Qualifications

• Bachelor’s degree or equivalent work experience required.
• Minimum of 5 years’ relevant work experience.
• Master's Degree strongly preferred.
• Work within Public Service and/or with young adults.
• Salesforce experience.
• G Suite experience.
• Donor screening tools.

Responsibilities

• Supports the Senior Development Coordinator and Executive Director in producing donor profiles, identifying prospects, and drafting detailed reports.
• Manages PBHA donor wealth screening IWave system and research data relevant to fundraising efforts.
• Manages PBHA donor check deposit data fidelity and thank yous.
• Supports fundraising campaign strategy and volunteer management through providing key data and administrative support, managing PBHA Major Gifts data and strategy, including stewardship.
• Manages donor dashboard and creates models for fundraising goals. Supports and project manages additional PBHA fundraising projects including Resource Development committee goals as well as PBHA’s Summer Urban Program auction, alumni reunions, regional events and student director coaching as assigned.

Skills

Public service experience

Donor engagement

Data analysis

Cross-functional collaboration

Education

Bachelor’s degree or equivalent

Master's degree strongly preferred

Tools

Salesforce

G Suite

IWave donor screening

Job description

PBHA (Phillips Brooks House Association) at Harvard University seeks an Assistant Director of Operations and Development to advance donor engagement and alumni relations. You will help design systems for fundraising, data integrity, and strategic communication in support of the Executive Director and student leaders.

Responsibilities include managing donor data, coordinating campaigns, and supervising coordinators while refining administrative workflows and reporting.