Operations & Development Lead, Donor & Alumni Systems

Harvard University; Cambridge (MA); On-site; USD 85,000 - 115,000; Full time

Job summary

Harvard University is seeking an Assistant Director of Operations and Development for PBHA in Cambridge, MA. You will lead donor management, communications, and alumni engagement systems to support the Executive Director and a team of student officers.

You will oversee HR processes, project management for fundraising initiatives, and internal software systems, including payroll operations with Gusto. This role combines development, operations, and administrative leadership in a

Qualifications

• Bachelor’s degree or equivalent work experience required.
• Minimum of 5 years’ relevant work experience.
• Master's Degree strongly preferred.
• Work within Public Service and/or with young adults.
• Salesforce experience.
• G Suite experience.
• Donor screening tools.

Responsibilities

• Supports donor profiling, prospects research, and reporting.
• Manages donor wealth screening IWave and related data.
• Manages donor check deposits and acknowledgments.
• Supports fundraising campaigns and major gifts data/strategy.
• Manages donor dashboards and fundraising project models.
• Oversees PBHA Organizational Operations including internal software systems.
• Oversees hiring and payroll operations with Gusto.
• Develops communications strategies to engage donors.
• Liaises as PBHA administrative contact to PBHA-A SIG.
• Supervises Vehicles Coordinator and Operations Coordinator; coaches student officers.

Skills

Public service experience

Youth engagement

Leadership

Donor relations

Education

Bachelor’s degree or equivalent work experience

Master's Degree (preferred)

Tools

Salesforce

G Suite

QuickBooks

Gusto payroll

Donor screening tools

Job description

Harvard University is seeking an Assistant Director of Operations and Development for PBHA in Cambridge, MA. You will lead donor management, communications, and alumni engagement systems to support the Executive Director and a team of student officers.

You will oversee HR processes, project management for fundraising initiatives, and internal software systems, including payroll operations with Gusto. This role combines development, operations, and administrative leadership in a