Operations Data Support Specialist — Logistics (Fontana)

JD.com Inc.; Fontana (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

JD Logistics in Fontana, CA is seeking a Business Support Specialist to back warehouse operations, ensuring efficient processes and a strong customer experience through data entry, verification, and document management.

You will coordinate with third-party resources, analyze data, and prepare reports to support business decisions. This full-time role requires an Associate's degree, 1+ year in operations support, and strong Excel/PowerPoint, along with communication and teamwork skills.

Qualifications

• Associate's degree or higher required; relevant operations background preferred.
• Strong data analysis and interpretation abilities to support business decisions.
• Excellent communication and collaboration skills across teams.

Responsibilities

• Handle data entry, information verification, and document management.
• Coordinate with third-party workforce resources to support warehouse operations.
• Analyze operational data and prepare reports to improve efficiency and customer experience.

Skills

Data analysis

Communication

Teamwork

Attention to detail

Education

Associate's degree

Tools

Excel

PowerPoint

Job description

JD Logistics in Fontana, CA is seeking a Business Support Specialist to back warehouse operations, ensuring efficient processes and a strong customer experience through data entry, verification, and document management.

You will coordinate with third-party resources, analyze data, and prepare reports to support business decisions. This full-time role requires an Associate's degree, 1+ year in operations support, and strong Excel/PowerPoint, along with communication and teamwork skills.