Logistics Operations & Data Support Specialist

Jingdong International Middle East FZE; Fontana (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

JINGDONG Logistics is seeking a Business Support Specialist in Fontana, CA to support warehouse operations, data entry, and documentation. You will coordinate third-party resources and help ensure daily throughput while maintaining accuracy and responsiveness.

You will analyze data, prepare reports, and collaborate across teams to address issues, drive improvements, and boost customer satisfaction. A degree and relevant experience are preferred, with strong Microsoft Office skills required.

Qualifications

• Associate’s degree or higher in any field.
• At least 1 year of experience in operations support or a related role.
• Proficient in Microsoft Excel and PowerPoint with strong data analysis skills.
• Excellent communication, coordination, and problem-solving abilities.

Responsibilities

• Perform daily operational activities including data entry, information verification, and document management.
• Coordinate and manage third-party workforce resources.
• Collect, organize, and analyze operational data and prepare reports for decision making.
• Coordinate cross-functional communication to resolve operational issues and ensure projects stay on schedule.
• Participate in process improvement to enhance efficiency.
• Collect and respond to customer feedback to improve satisfaction.
• Complete additional tasks and projects assigned by management.

Skills

Data analysis

Excel

PowerPoint

Communication

Coordination

Problem solving

Learning agility

Detail oriented

Education

Associate degree or higher

Tools

Microsoft Office

Job description

JINGDONG Logistics is seeking a Business Support Specialist in Fontana, CA to support warehouse operations, data entry, and documentation. You will coordinate third-party resources and help ensure daily throughput while maintaining accuracy and responsiveness.

You will analyze data, prepare reports, and collaborate across teams to address issues, drive improvements, and boost customer satisfaction. A degree and relevant experience are preferred, with strong Microsoft Office skills required.