Operations & Data Solutions Analyst

Gravity IT Resources; San Francisco (CA); On-site; USD 90,000 - 120,000; Part time

Job summary

Gravity IT Resources is seeking a Support Operations Analyst III on-site in San Francisco to support data management, client reporting, trade processes, and problem resolution. You will review organizational procedures, identify opportunities for improvement, and develop solutions to enhance decision-making and operational efficiency.

Responsibilities include gathering requirements from customers, writing system specifications, estimating project costs, conducting tests, and training users.

Qualifications

• Experience in data management and client reporting.
• Ability to analyze operations and develop solutions.
• Ability to prepare system specifications and write programs.
• Skill in preparing project estimates.
• Ability to conduct tests and verify results.
• Experience conducting training and supporting system users.
• Knowledge of maintaining system security and integrity.
• Ability to write documentation and technical support materials.

Responsibilities

• Identifies project requirements by interviewing customers and analyzing operations.
• Develops solutions by detailing requirements and system capabilities.
• Prepares project estimates by identifying phases, personnel, and costs.
• Verifies results by conducting tests.
• Prepares customers to use systems by conducting training.
• Provides reference support by writing documentation and offering support.
• Maintains systems and ensures security and integrity.
• Maintains quality service by enforcing organization standards.
• Prepares reports by collecting and summarizing information.
• Contributes to team efforts by accomplishing related results as needed.

Skills

Data management

Client reporting

Trade processes

Problem solving

Operations analysis

System specifications

Programming

Project estimation

Testing

User training

Documentation

Security & integrity

Job description

Gravity IT Resources is seeking a Support Operations Analyst III on-site in San Francisco to support data management, client reporting, trade processes, and problem resolution. You will review organizational procedures, identify opportunities for improvement, and develop solutions to enhance decision-making and operational efficiency.

Responsibilities include gathering requirements from customers, writing system specifications, estimating project costs, conducting tests, and training users.