Operations & Data Coordinator (Program Support)

NYS Department of Transportation; City of Watertown (NY); On-site; USD 36,000 - 46,000; Full time

Job summary

NYSDOT is seeking a Program Aide to support the Operations Office with clerical tasks, purchasing, budgeting data preparation, and staff coordination. The role includes handling inquiries, assisting with hiring processes, and maintaining various reporting tools.

The position involves collaboration across offices, budget tracking, and routine documentation. Applicants must be authorized to work in the United States and meet NY HELPS/55 b/c eligibility requirements.

Qualifications

• Three years of clerical, keyboarding, or paraprofessional work in an office environment.
• Citizenship or legal right to work in the United States required.
• Eligibility for NY HELPS or 55 b/c appointment programs may apply.

Responsibilities

• Purchase supplies for the office and assist in purchasing and related duties.
• Monitor expenditures by comparing expenditures/encumbrances with guidelines.
• Assist in compiling data for regional maintenance budgets and capital program support.
• Coordinate activities related to hiring and promoting employees.
• Track shared service agreements with local municipalities and other agencies.
• Assist with Snow & Ice agreements with local municipalities.
• Prepare annual work plans, objectives, and goals.
• Prepare and edit draft correspondence and other documents.
• Review, design, and control various reporting forms.
• Produce reports using Excel, Word, and other systems.
• Serve as MMS Help Coordinator and monitor the MMS Help mailbox.
• Assist in Accident Damage Recovery and small claims processes.
• Answer inquiries from the traveling public, vehicle owners, insurance, etc.
• Submit IT requests for Operations staff.
• Train and supervise staff.

Skills

Clerical experience

Keyboarding

Paraprofessional work

Tools

Microsoft Excel

Microsoft Word

SFS

LATS

HRIS

Job description

NYSDOT is seeking a Program Aide to support the Operations Office with clerical tasks, purchasing, budgeting data preparation, and staff coordination. The role includes handling inquiries, assisting with hiring processes, and maintaining various reporting tools.

The position involves collaboration across offices, budget tracking, and routine documentation. Applicants must be authorized to work in the United States and meet NY HELPS/55 b/c eligibility requirements.