Operations & Culture Lead (Office Manager)

Planet Pharma; Novato (CA); On-site; USD 28,000 - 41,000; Full time

Job summary

Planet Pharma in Novato, CA seeks an experienced Office Manager to ensure smooth daily operations and a safe, organized work environment. You will be the primary liaison with service providers, vendors, and consultants, handling communications, scheduling, and facilities coordination.

The role requires strong attention to detail, professionalism, and the ability to multitask across HR support, onboarding assistance, and office administration in a fast-paced biotech setting.

Qualifications

• Bachelor’s Degree and a minimum 5 years of administrative support experience preferred.
• Experience in pharmaceutical/biotech industry is a plus.
• Excellent oral and written communication, attention to detail, and strong organizational skills.
• Excellent interpersonal and collaboration skills; self-starter and flexible.

Responsibilities

• Serve as the primary point of contact for visitors and vendors, ensuring a welcoming and professional first impression.
• Manage incoming calls, triaging inquiries, and routing calls to relevant staff.
• Coordinate weekly site lunches and ad hoc meal orders while meeting dietary needs.
• Act as Culture Ambassador by organizing site events in collaboration with events teams.
• Manage incoming/outgoing packages and regular mail.
• Coordinate with Facilities to address maintenance requests and landlord communications.
• Maintain file organization for projects and office files, both paper and digital.
• Maintain security access database, keys, and office access cards.
• Provide HR support and onboarding monitoring to ensure positive employee experience.

Skills

Excellent communication

Attention to detail

Organizational skills

Interpersonal skills

Self-starter

Flexible attitude

Education

Bachelor’s degree

Tools

Windows OS

Outlook

Word

Excel

Job description

Planet Pharma in Novato, CA seeks an experienced Office Manager to ensure smooth daily operations and a safe, organized work environment. You will be the primary liaison with service providers, vendors, and consultants, handling communications, scheduling, and facilities coordination.

The role requires strong attention to detail, professionalism, and the ability to multitask across HR support, onboarding assistance, and office administration in a fast-paced biotech setting.