Operations Coordinator (York, SC)

Lineman; York (SC); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Medical, Dental & Vision coverage

Disability insurance

Life Insurance

401k with match

Paid Time Off (15 days first year)

Tuition Reimbursement

10 Paid Holidays

Costco & Sam’s Club Memberships

Annual Clothing Allowance

Annual Wellness Dollars

Résumé du poste

Quanta Craft Solutions is seeking an Operations Coordinator to support the delivery of apprenticeship training at the Jason Lee Center for Craft Excellence. You will coordinate enrollment, onboarding and ongoing participation, ensuring accurate records and compliant processes.

You will collaborate with internal teams to manage schedules, events, and logistics, while delivering high-quality customer service to students and external customers.

Qualifications

• High school diploma or GED.
• Bachelor's degree in Business, Education, Communications, or related field preferred or equivalent.
• Minimum of 2 years of relevant experience in customer service and administrative duties.

Responsabilités

• Serve as primary contact for students and customers with high service levels.
• Coordinate enrollment, onboarding and ongoing participation with complete documentation.
• Maintain records with audit-ready compliance.
• Support planning and execution of orientations, graduations and events.
• Develop and communicate training schedules across locations, coordinating resources.
• Track participation, progress and completion metrics.
• Manage requests and routing with timely follow-up and resolution.
• Coordinate materials, tools and resources for training and events.
• Provide admin and project support to leadership including reporting.

Connaissances

Organization

Project coordination

Scheduling

Logistics coordination

MS Office

SIS/CRM experience

Attention to detail

Adaptability

Formation

High school diploma or GED

Bachelor's degree preferred or equivalent

Outils

SIS

CRM systems

Description du poste

Generous Employee Benefits Package

• Medical, Dental & Vision coverage
• Long & Short-Term Disability (100% paid by the company)
• Life Insurance
• 401k Retirement Plan with Match Options
• Paid Time Off (15 days first year, increases with tenure)
• Tuition Reimbursement
• 10 Paid Holidays
• Costco & Sam’s Club Memberships
• Annual Clothing Allowance
• Annual Wellness Dollars

Position Overview

Quanta Craft Solutions is dedicated to building the skilled workforce behind America's critical infrastructure. As part of the Quanta Services family, the Jason Lee Center for Craft Excellence combines the strength and resources of an industry leader with a hands-on focus on craft development. Through our specialized training facility, we offer top-tier training to apprentices from Quanta Operation Companies in the Southeast region. We provide them with the sills, knowledge, and confidence they need to succeed in the field. THAT'S WHERE YOU COME IN... The Jason Lee Center for Craft Excellence is looking for an Operations Coordinator ready to take the next step in their career. Bring your exceptional organizational and project coordination skills to a role where you can assist in the successful delivery of our training programs and help facilitate the growth of our training facility. Your experience built your career. Now help it build theirs.

The Operations Coordinator will help support the successful delivery of training programs by coordinating administrative, logistical, and customer-facing activities across campus and remote environments. This role will serve as the primary point of contact for all students and external customers, ensuring a seamless experience from enrollment through program completion. They will partner with internal teams to maintain accurate records, coordinator schedules, support events, and deliver high-quality service while ensuring compliance with organizational and regulatory standards.

*FULL-TIME, ON-SITE POSITION*MUST RESIDE LOCAL TO TRAINING CENTER*UP TO 10% TRAVEL MAY BE REQUIRED WITH THIS ROLE

In this position you will have the opportunity to:

• Serve as the primary point of contact for students, customers, and visitors while delivering a high level of customer service and support throughout the training lifecycle.
• Coordinate enrollment, onboarding, and ongoing participation by ensuring all required documentation, records, and system entries are accurate and complete within timelines.
• Maintain and manage student and customer records, ensuring accuracy, completeness, and audit-ready compliance with internal and external requirements.
• Support the planning and execution of events such as orientations, graduations, career events, trainings, and community engagement activities.
• Develop, maintain, and communicate training schedules across locations, including coordination of resources, travel, and logistics as needed.
• Partner with internal stakeholders to support program delivery, including tracking participation, progress, and completion metrics.
• Manage incoming requests, documentation, and communications, ensuring proper routing, follow-up, and resolution.
• Coordinate distribution of materials, tools, and resources required for training and events.
• Provide general administrative and project support to leadership, including reporting, data tracking, and process improvement initiatives.

Required Education & Experience

• High school diploma or GED
• Bachelor's degree in Business, Education, Communications, or a related field preferred OR an equivalent combination of education and relevant experience
• Minimum of 2 years of relevant experience in customer service and administrative duties

Technical Requirements/ Core Competencies

• Strong organizational and project coordination skills.
• Experience with scheduling and logistics coordination.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Experience with student information systems (SIS), CRM systems, or similar platforms.
• Data entry and records management with high attention to detail.
• Ability learn and adapt to new systems and technology.