Operations Coordinator: Scheduling & Workflow Lead

Kids for the Future; Pleasant Prairie (WI); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k) with employer match

PTO

Paid holidays

Employee Assistance Program (EAP)

Life insurance

Long-term disability insurance

Short-term disability insurance

Pet insurance

Job summary

Sonnenberg Consultants is seeking an Operations Coordinator to support daily operational workflows, scheduling, documentation, and client/start-up activities. The role involves cross-functional coordination across clinical, administrative, and client services teams to prevent routine issues from escalating.

The position emphasizes strong organizational skills, attention to detail, and effective communication.

Qualifications

• High school diploma or equivalent is required.
• Strong organizational and time-management skills are essential.
• Excellent communication and follow-through are required.

Responsibilities

• Provide scheduling support for staff and client coverage.
• Ensure documentation compliance and track deadlines.
• Monitor authorization status and related deadlines and escalate as needed.
• Coordinate onboarding logistics for new staff and ensure timely completion of onboarding activities.
• Monitor basic operational KPIs (e.g., session completion, authorizations).
• Support staff and room dynamics, escalating concerns to leadership as appropriate.
• Coordinate intake logistics with Client Services and assist with client start dates.
• Maintain and communicate operational updates to staff and leadership.

Skills

Organizational skills

Time-management

Communication

Attention to detail

Prioritization

Education

High school

Job description

Sonnenberg Consultants is seeking an Operations Coordinator to support daily operational workflows, scheduling, documentation, and client/start-up activities. The role involves cross-functional coordination across clinical, administrative, and client services teams to prevent routine issues from escalating.

The position emphasizes strong organizational skills, attention to detail, and effective communication.