Operations Coordinator: Path to Assistant Ops Manager

Ontario Trillium Foundation; Bend (OR); On-site; USD 42,000 - 62,000; Full time

Job summary

Kona Ice of Bend and Travelin' Tom's Coffee of Bend is seeking an organized Operations Coordinator to support daily operations and events. This role will help ensure trucks, kiosks, warehouse, inventory, events, and team members are ready for successful service.

This position is designed as a development opportunity toward the Assistant Operations Manager role, with chances to broaden experience across scheduling, onboarding, and on-site guest experience.

Qualifications

• Coordinate daily operations to keep Kona Ice and Travelin' Tom's services running smoothly.
• Schedule part-time and full-time staff for each shift.
• Communicate clearly with team, drivers, and guests for great service.
• Monitor inventory, supplies, and equipment to prevent shortages.
• Track event details, locations, timing, and setup needs.
• Assist hiring and onboarding by coordinating training.
• Resolve issues quickly to keep service on track.
• Maintain records for schedules, attendance, and supplies.
• Follow food safety, sanitation, and health guidelines.
• Be flexible with evenings, weekends, and event-based shifts.

Responsibilities

• Manage daily operations to keep routes and service running smoothly.
• Coordinate schedules for staff to ensure proper shift coverage.
• Communicate with team, drivers, and guests to deliver a great experience.
• Monitor inventory and equipment to prevent shortages and outages.
• Track event details, confirm timing and setup needs.
• Support onboarding by coordinating training for new team members.
• Resolve operational issues quickly while under pressure.

Skills

Operations coordination

Scheduling

Customer service

Inventory management

Team coordination

Education

High school diploma or equivalent

Tools

Microsoft Excel

Google Sheets

CRM systems

Job description

Kona Ice of Bend and Travelin' Tom's Coffee of Bend is seeking an organized Operations Coordinator to support daily operations and events. This role will help ensure trucks, kiosks, warehouse, inventory, events, and team members are ready for successful service.

This position is designed as a development opportunity toward the Assistant Operations Manager role, with chances to broaden experience across scheduling, onboarding, and on-site guest experience.