Event Operations Lead: Customer-Focused & Multi-Tasking

Ontario Trillium Foundation; Roselle (IL); On-site; USD 16,531 - 23,419; Full time

Job summary

Kona Ice is seeking a proactive team member to support event operations in Roselle, IL. The role focuses on inventory, staff onboarding, and delivering exceptional service at a variety of community events.

You will help build client relationships and ensure smooth event execution in a fast-paced environment. Responsibilities include assisting GM with logistics, staffing, and marketing efforts, operating our Kona Ice Vehicle, and representing the brand with enthusiasm and reliability.

Qualifications

• Highly organized and detail oriented.
• Possess leadership skills.
• Available nights and weekends.
• Experience preferred.
• Valid driver’s license with good driving record.

Responsibilities

• Assist in staffing, logistics, inventory, and marketing efforts.
• Operate Kona Ice Vehicle during events.
• Attending and serving at events.
• Training, hiring, and coaching team.
• Maintain a safe, secure, and pleasant work environment.
• Provide superior service to clients and customers with speed and accuracy.

Skills

Organization

Leadership

Customer service

Communication

Job description

Kona Ice is seeking a proactive team member to support event operations in Roselle, IL. The role focuses on inventory, staff onboarding, and delivering exceptional service at a variety of community events.

You will help build client relationships and ensure smooth event execution in a fast-paced environment. Responsibilities include assisting GM with logistics, staffing, and marketing efforts, operating our Kona Ice Vehicle, and representing the brand with enthusiasm and reliability.