Operations Coordinator - Luxury Hotel & Club (Flexible Schedule)

The Ned & Ned's Club; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short Term Disability

Long Term Disability

401k match

Referral Bonus

Career Development

Flexible Schedules

Family Rates

Family Meals

Job summary

The Ned NoMad is seeking an Operations Coordinator to provide administrative and operational support across the hotel, members' club, and food & beverage operations. This role serves as a central point of coordination for departmental initiatives, reporting, communications, scheduling, projects, and day-to-day operational activities.

The Operations Coordinator works closely with department leaders to ensure seamless execution of service standards, operational goals, and member and guest

Qualifications

• 2+ years of hospitality, hotel, club, restaurant, or administrative operations experience.
• Strong organizational and project management skills.
• Excellent written and verbal communication abilities.
• Advanced proficiency in Microsoft Office Suite, particularly Excel, Outlook, PowerPoint, and Word.
• Ability to manage multiple priorities while maintaining attention to detail.
• Professional demeanor and commitment to exceptional service standards.

Responsibilities

• Coordinate daily operational communications across Rooms, Membership, Food & Beverage, Engineering, Housekeeping, Sales, and Security departments.
• Coordinate vendor site visits related to inspections, repairs, preventive maintenance, and capital projects, ensuring proper scheduling, access, communication, and follow-through across departments.
• Assist with implementation and follow-up of operational initiatives, action plans, and special projects.
• Conduct daily property walks with representatives from multiple departments, ensuring action items are assigned and ultimately resolved.
• Track departmental objectives, performance metrics, and project timelines.
• Prepare operational reports, presentations, meeting materials, and summaries.
• Maintain departmental policies, procedures, and operational documentation.
• Assist with menu updates, outlet communications, and operational calendar management.
• Manage project timelines and support implementation of new systems, procedures, and service initiatives.
• Compile weekly and monthly operational reports.
• Assist with labor, revenue, productivity, and service performance reporting.
• Maintain accurate records, contracts, permits, licenses, and operational files.
• Support invoice processing, expense tracking, and administrative purchasing activities.
• Ensure confidential handling of employee, guest, member, and business information.

Skills

Organizational skills

Project management

Written and verbal communication

Microsoft Office Suite

Tools

Microsoft Office Suite

Job description

The Ned NoMad is seeking an Operations Coordinator to provide administrative and operational support across the hotel, members' club, and food & beverage operations. This role serves as a central point of coordination for departmental initiatives, reporting, communications, scheduling, projects, and day-to-day operational activities.

The Operations Coordinator works closely with department leaders to ensure seamless execution of service standards, operational goals, and member and guest