Operations Coordinator - Illinois

Finni Health (YC W23); United States; Remote; USD 10,000 - 60,000; Part time

Job summary

Join a dedicated team at a leading in-home ABA therapy provider, focusing on expanding autism care. This part-time administrative role involves scheduling, billing, and supporting outreach efforts. Ideal for motivated individuals with strong communication skills.

Benefits

Dental insurance

Paid time off

Vision insurance

Qualifications

• Experience with developmental disabilities helpful but not required.
• Must pass a criminal background check.

Responsibilities

• Provide administrative support including scheduling and marketing.
• Assist with billing and record keeping for clinical services.
• Maintain professional relationships with clients and staff.

Skills

Communication

Organizational

Problem-solving

Customer service

Education

High school diploma

Courses in Human Services

Tools

Microsoft Word

Microsoft Excel

Job description

Job description

Spicer Exceptional Therapies is an in-home ABA therapy provider dedicated to expanding autism care in the northwest Chicago suburbs. We provide effective, evidence-based ABA therapy that is engaging for children and supportive for families to help children reach their full potential.

About you

• Passion for expanding autism care
• Industry experience in ABA therapy or willingness to gain experience
• Knowledge or interest in the ABA payor landscape
• Previous administrative experience preferred
• Proficiency in office software and systems
• Knowledge of clerical procedures and office management
• Familiarity with medical or dental office operations is a plus

Position Summary

Provide administrative support to the owner, including scheduling, marketing, interviewing behavior technicians, managing intake, caseloads, authorizations, and other clerical duties such as answering phones, data processing, and record-keeping.

• Assist with billing and record keeping for clinical services
• Maintain professional relationships with clients, families, community, and staff
• Organize and schedule appointments
• Gather insurance information for billing
• Review billing records for compliance
• Ensure timely submission of paperwork like timesheets and session notes
• Interview potential BT and RBT staff
• Support outreach and marketing efforts
• Attend job fairs with the owner
• Monitor authorizations and enrollments
• Develop policies and procedures as needed

Core Competencies

• Proficiency in Microsoft Word and Excel
• Strong communication and interpersonal skills
• Organizational and multitasking skills
• Problem-solving abilities
• Customer service orientation
• Ability to work independently and in a team
• Receptive to feedback and adaptable
• Dependability and reliable attendance

Qualifications

• Education: High school diploma; additional courses in Human Services are a plus
• Experience: Experience with developmental disabilities helpful but not required
• Other: Must pass a criminal background check; willing to learn from training

This position offers a chance to work with a dedicated team and support a large in-home practice. Motivated individuals with excellent communication and multitasking skills are encouraged to apply.

Job Type: Part-time

Pay: $28-$31 per hour

Benefits:

• Dental insurance
• Paid time off
• Vision insurance

Schedule:

• Part-time based on practice needs
• Monday to Friday

Experience:

• Applied behavior analysis: 1 year (Preferred)
• Administrative Assistance: 1 year (Required)

Work Location: Remote with preference for local candidates