Operations Coordinator Hiring 3 roles

AGEATIA TECHNOLOGY CONSULTANCY SERVICES INC.; Waukegan (IL); On-site; USD 52,000 - 76,000; Full time

Job summary

AGEATIA TECHNOLOGY CONSULTANCY SERVICES INC. is seeking an Operations Coordinator to support daily operational activities, including administrative coordination, field service scheduling, dispatch operations, and customer communication.

The role involves coordinating with internal teams, customers, field employees, and external contractors to ensure smooth execution of operations, maintaining records, updating systems, processing permits, and assisting with emergency response when needed.

Qualifications

• Must have experience in operations coordination and administrative support.
• Strong verbal and written communication.
• Proficient with Microsoft Office and multiple databases.
• Ability to multitask in a fast-paced environment.
• Detail-oriented with excellent record-keeping.
• Able to work with field teams and contractors.

Responsibilities

• Provide administrative and operational support across multiple business functions.
• Coordinate daily schedules and assignments for field employees and contractors.
• Perform data entry, maintain records, and update internal operational systems.
• Handle incoming calls and respond to inquiries from customers and field personnel.
• Create, process, and track permit requests and related documentation.
• Coordinate field activities, project schedules, and operational requirements.
• Collect information from field activities and ensure timely system updates.
• Support emergency response coordination and dispatch activities when required.
• Maintain accurate records of employee timekeeping and operational activities.
• Communicate effectively with internal departments, customers, vendors, and contracted employees.
• Monitor ongoing assignments and follow up to ensure timely completion.
• Perform other administrative and operational duties as assigned.

Skills

Operations coordination

Administrative support

Dispatch operations

Customer service

Field service coordination

Communication

MS Office

Data entry

Time management

Multitasking

Tools

Microsoft Excel

Word

Outlook

CRM systems

Database systems

Work order systems

Job description

Job Description

Job Description

Job Summary

We are seeking a detail-oriented and organized Operations Coordinator to support daily operational activities, including administrative coordination, field service scheduling, dispatch operations, project support, and customer communication.

The ideal candidate will coordinate with internal teams, customers, field employees, and external contractors to ensure smooth execution of operational activities. This role involves maintaining accurate records, updating operational systems, coordinating schedules, processing permit requests, and supporting emergency response activities when required.

Candidates should have strong communication, organizational, multitasking, and problem-solving skills, with the ability to work independently in a fast-paced environment.

Key Responsibilities

• Provide administrative and operational support across multiple business functions.
• Coordinate daily schedules and assignments for field employees and contractors.
• Perform data entry, maintain records, and update internal operational systems.
• Handle incoming calls and respond to inquiries from customers and field personnel.
• Create, process, and track permit requests and related documentation.
• Coordinate field activities, project schedules, and operational requirements.
• Collect information from field activities and ensure timely system updates.
• Support emergency response coordination and dispatch activities when required.
• Maintain accurate records of employee timekeeping and operational activities.
• Communicate effectively with internal departments, customers, vendors, and contracted employees.
• Monitor ongoing assignments and follow up to ensure timely completion.
• Perform other administrative and operational duties as assigned.

Required Skills & Qualifications

• Previous experience in operations coordination, administrative support, dispatch, customer service, or field service coordination.
• Strong verbal and written communication skills.
• Basic computer skills, including Microsoft Office (Excel, Word, and Outlook).
• Ability to work with multiple operational systems and databases.
• Strong data entry, documentation, and record-maintenance skills.Excellent organizational and time-management abilities.
• Ability to multitask and manage competing priorities.
• Strong problem-solving skills and attention to detail.
• Ability to work independently with minimal supervision.

Preferred Experience

• Experience in utility operations, construction support, field services, or project coordination.
• Experience coordinating field technicians, contractors, or dispatch activities.
• Familiarity with work order management, permit processing, and scheduling systems.
• Experience supporting emergency response or time-sensitive operations.

Company Description

Ageatia was built on the principle of becoming a leading provider of workforce solutions for clients and candidates across the Engineering, Healthcare, Scientific and Information Technology industries. As we grow and evolve, we recognize our differentiation lies not just in traditional staffing, but in true partnerships and collaboration on hiring solutions.

We bring value to our talent by helping them identify their individual skills and aptitudes, matching them with opportunities to excel and creating communities where they can foster their skills and always have a trusted partner in their career.

In supporting our clients, we understand that each organization and culture is unique, and we thrive in collaborating with our clients to provide innovative solutions to suit their specific needs.

The root of our growth and continued success stems from not only our loyal clients and talent, but the dedication of our people. Ageatia takes great pride in our teammates and the culture we built together as an organization. We promote an environment that rewards the hard work and perseverance necessary to solve the unique needs of our clients and talent. The Ageatia family might span across the country, but our team is tightly united around our core purpose, core values and our mission to provide superior service to our customers.