Operations Coordinator: Efficiency & Customer Success

Penske Truck Leasing Co., L.P.; Fort Worth (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Penske Truck Leasing Co., L.P. in Fort Worth is seeking an Operations Coordinator to handle the branch's administrative processes, supporting efficiency, customer satisfaction and profitability.

You will provide superior service and communication to internal and external customers, and assist the branch financial manager with guidance and information that contributes to performance and profitability. Shift: Monday - Friday 8am-5pm.

Qualifications

• High school diploma or equivalent.
• Interpersonal and relationship-building skills with an ability to collaborate with branch team members.
• Competent written and verbal communication skills.
• 2 years+ experience in customer service financial administrative experience.
• Agile and quick learner, enjoys collaborative projects and continuous education.
• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary and pass background checks are required.

Responsibilities

• Oversee accounts receivable processes and maintain local collection contacts.
• Monitor weekly and monthly lease, contract maintenance, and special billing; resolve issues promptly.
• Complete Fleet Service activities including licensing, permitting, in/out service vehicles, and citations.

Skills

Customer service

Data entry

Accounts receivable

Communication

Problem solving

Teamwork

Microsoft Excel

Office software

Education

High school diploma

Tools

Microsoft Excel

Outlook

Qlikview

AS400

Job description

Penske Truck Leasing Co., L.P. in Fort Worth is seeking an Operations Coordinator to handle the branch's administrative processes, supporting efficiency, customer satisfaction and profitability.

You will provide superior service and communication to internal and external customers, and assist the branch financial manager with guidance and information that contributes to performance and profitability. Shift: Monday - Friday 8am-5pm.