Operations Coordinator, Continuing Education - Drive Growth

Triton College; River Grove (IL); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Benefits package

Job summary

Triton College is seeking an Operations Coordinator in its Continuing Education department to oversee open enrollment and daily course logistics. The role engages across college offices to advance the school’s mission and ensure efficiency and growth.

Required qualifications include an Associate’s degree and significant customer service experience, with strong organization and communication skills. The base salary is $43,875 with a full benefits package and equal opportunity employment.

Qualifications

• Education: Associate's degree.
• Experience: Significant work experience in customer service.
• Skills: Highly organized with the ability to manage multiple projects simultaneously, self-starter, critical thinker and problem solver, very strong communication skills

Responsibilities

• Coordinate open enrollment Vocational and Lifelong Learning course operations and activities tied into the daily logistical operations of the areas.
• Provide receptionist, administrative and clerical support to the area as needed; maintain budget records for the area, including processing check requests and invoices; coordinate mailings and other administrative projects; order supplies, and makes logistical arrangements.
• Plan, coordinate, and assist in the promotion and marketing of Career Connection workshops, events and activities for job-seeking students.
• Organize office functions and establish internal procedures; publish and maintain procedure documents and guidelines; develop and utilize systems to track office records and allow for consistent and effective reporting; acts as a liaison to college offices and administrative services.
• Provide recruiting assistance at campus and off-campus activities such as extension sites.
• Exhibit excellent problem solving skills and work proactively to predict, prevent, stabilize and solve conflicts.
• Provide support for instructors and students including troubleshooting software and providing guidance with various online systems.
• Demonstrate excellent communication skills (listening, speaking, and writing) in-person, over the phone, or via any electronic or written correspondence.
• Analyze data and produce reports as needed to highlight outcomes and trends.
• Hire and supervise student office assistants.
• Maintain professional memberships with appropriate professional associations.
• Produce and distribute promotional materials and program information.
• Other duties as assigned.

Skills

Highly organized

Self-starter

Critical thinker

Strong communication

Education

Associate's degree

Job description

Triton College is seeking an Operations Coordinator in its Continuing Education department to oversee open enrollment and daily course logistics. The role engages across college offices to advance the school’s mission and ensure efficiency and growth.

Required qualifications include an Associate’s degree and significant customer service experience, with strong organization and communication skills. The base salary is $43,875 with a full benefits package and equal opportunity employment.