Operations Coordinator, ASO

The Woodruff Arts Center; United States; On-site; USD 55,000 - 70,000; Full time

Job summary

The Woodruff Arts Center seeks an Operations Coordinator to support the Assistant General Manager in coordinating daily logistical and administrative activities for the Atlanta Symphony Orchestra. This role ensures efficient scheduling, accurate records, and clear cross‑department communication at Symphony Hall and the Goizueta Stage for Youth and Family.

Responsibilities include managing run‑of‑show sheets, coordinating with Production, maintaining records, and supporting go‑live operations for

Qualifications

• Experience in orchestra operations, production, arts administration, or similar scheduling- and logistics‑intensive environment.
• Proficiency in Microsoft Office; familiarity with Momentus Elite, OPAS, VectorWorks is preferred.

Responsibilities

• Draft and distribute daily and weekly run‑of‑show sheets, ensuring information is accurate and current.
• Serve as a day‑to‑day point of contact between Operations and Production for services in Symphony Hall and Goizueta Stage for Youth and Families.
• Maintain operational records and reference materials, including department contact sheets, equipment inventories, and event records.
• Enter and maintain venue bookings; coordinate room and hall assignments across ASO departments.
• Coordinate instrument repairs, supplies, tuning services, and travel/service itineraries with vendors.

Skills

Organization

Communication

Time management

Adaptability

Accountability

Discretion

Scheduling systems

Tools

Momentus Elite

OPAS

VectorWorks

Microsoft Office Suite

Job description

Woodruff Arts Center employees play an integral role in creating and supporting great art and education initiatives at the nation’s third largest arts center. Comprised of three Art Partners—Alliance Theatre, Atlanta Symphony Orchestra and High Museum of Art—there’s a role for everyone at The Woodruff.

Reports to: Assistant General Manager, ASO

FLSA: United States of America (Exempt) Employment Status: Regular/Full time

The Operations Coordinator supports the Assistant General Manager in coordinating the daily logistical and administrative activities of the Atlanta Symphony Orchestra. This role helps ensure efficient scheduling, accurate operational records, and clear communication across departments. The Operations Coordinator maintains key operational systems, assists with hall and rehearsal room scheduling, and provides hands‑on coordination for orchestra rehearsals, concerts, and special events, both in Symphony Hall and offsite. The position also supports ASO Production in the planning and execution of operational elements of the Goizueta Stage for Youth and Family (GSYF), helping ensure alignment with the ASO’s artistic and educational objectives.

Key Responsibilities

• Draft and distribute daily and weekly run-of-show sheets, ensuring information is accurate, current, and circulated to the appropriate departments in a timely manner.
• Serve as a day-to-day point of contact between Operations and Production, helping ensure seamless preparation and communication for all services in Symphony Hall and Goizueta Stage for Youth and Families.
• Maintain and update operational records and reference materials, including the department contact sheets, equipment inventories, technical specifications, and event records.
• Enter and maintain venue bookings for internal requests and related activities; coordinate room and hall assignments across ASO departments.
• Liaise with external vendors and technicians to coordinate instrument repairs, purchase of supplies, tuning services, and creating travel/service itineraries as assigned.
• Support the Assistant General Manager and VP & General Manager in applying CBA provisions and establishing operational procedures.
• Develop, secure, and manage supertitles for assigned projects, coordinating content, licensing, vendors, and implementation to support artistic and production needs.
• Lead planning for logistics for runouts, tours, and community events, confirming staffing, travel, parking, and hospitality arrangements as assigned.
• Support safety and access procedures for ASO services in coordination with Woodruff Arts Center Security.
• Lead coordination and execution of ASO annual outdoor concert in Piedmont Park.
• Attend rehearsals and concerts (both on and offsite) as assigned, providing on-site operational support and problem solving as needed.
• Collaborate closely with Artistic, Personnel, Library, Production, Education, and Chorus staff to maintain accuracy, efficiency, and accountability across operational functions.
• Other projects and tasks as assigned.

Core Competencies

• Organization and attention to detail
• Effective communication and teamwork
• Time management and reliability
• Adaptability and problem solving
• Accountability and follow-through
• Discretion in handling sensitive and confidential information
• Technical proficiency in scheduling and data management systems

Qualifications

Experience in orchestra operations, production, arts administration, or a comparable scheduling- and logistics-intensive environment; internship experience will be considered. Proficiency in Microsoft Office Suite; familiarity with scheduling and production software (e.g., Momentus Elite, OPAS, VectorWorks) preferred, with a demonstrated ability to learn new systems quickly. Strong written and verbal communication skills. Familiarity with orchestral repertoire, production, and stage operations preferred. Ability to manage multiple priorities and shifting deadlines in a fast-paced environment.

Working Conditions

Full-time, exempt position with variable hours, including evenings and weekends, to coincide with rehearsals, performances, and special events. Work is primarily on-site at Atlanta Symphony Hall and the Goizueta Stage for Youth and Family, with occasional travel to runout and community event venues. Physical requirements include walking, standing, and moving for extended periods, and the ability to lift and carry up to 40 lbs.

The Woodruff Arts Center is one of the largest arts centers in the world, home to the Tony Award-winning Alliance Theatre, the Grammy Award-winning Atlanta Symphony Orchestra (ASO) and the High Museum of Art, the leading art museum in the Southeast. Over 800,000 patrons travel to The Woodruff for outstanding theatre, music and exhibitions each year.