Operations Coordinator 20260811

Socket.dev; St. Louis (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Company parties

Dental insurance

Free food & snacks

Job summary

Dirt Fighters in St Louis is seeking an energetic Operations Coordinator to manage scheduling, dispatch, and day-to-day logistics for our cleaning crews. You’ll coordinate routes, respond to client inquiries, and keep operations running smoothly.

This full-time role emphasizes attention to detail, organization, and teamwork, with opportunities for growth within a growing local company that values respect, open communication, and a passion for building people.

Qualifications

• Strongly align with Dirt Fighters’ Core Values.
• Work primarily from our office in St Louis (South County, near 55/270), with a portion of the work done at client sites.
• Excellent verbal and written communication skills, and ability to absorb chaos and stress from crews and clients while problem solving.
• Eye for details and ability to prioritize many competing priorities as you switch between tabs, texts, and calls.
• Proficiency in MS Office and Google Workspace with an aptitude to learn new software/systems.
• Prior experience in dispatching service crews is preferred; for entry level, experience in retail, restaurant service, or administrative roles is preferred.

Responsibilities

• Answer client calls and emails to schedule our service (cleaning).
• Build the schedule for cleaning crews for the next workday, determining best routes.
• Troubleshoot problems over the phone with Crew Leaders and Clients (keys, parking, etc).
• Manage inventory in the warehouse by assessing inventory and placing orders.
• Deliver supplies to crews at their worksite as needed.
• Repair vacuums and cleaning supplies.

Skills

Scheduling

Inventory management

MS Office

Google Workspace

Dispatching

Education

High school diploma

Job description

Benefits:

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Company parties
• Dental insurance
• Free food & snacks

If you love managing 1,000 ever-changing details, and working tirelessly to get the right crew, and the right supplies to the right place at the right time – like a grownups game of Tetris - this is the job for you.

Dirt Fighters is a decade-old company in St Louis and we’re growing. Its time to add the right person to our team, to support the day to day operations of our cleaning crews. As a company, we serve the Multifamily Industry by cleaning apartments to get them ready for new residents, and various other types of commercial cleaning.

Responsibilities/Accountabilities:

Operations

• Answer client calls and emails to schedule our service (cleaning)
• Build the schedule for our cleaning crews, for the next workday. Determine the best routes, considering crew locations, work schedules, client requirements and requests
• Troubleshoot problems over the phone with our Crew Leaders and Clients (keys, parking, etc)
• Manage inventory in our warehouse by assessing inventory and placing orders
• Deliver supplies to crews at their worksite as needed
• Repair vacuums and cleaning supplies

Cleaning

• Fill-in leading a cleaning crew. You will help to bridge gaps from crew vacation/sick time (approximately 10% of your time, averaged over long periods of time).
• Conduct cleaning interviews (Paid Working Interviews) with new candidates
• Conduct training with our crews
• Maintain the cleaning inside office and warehouse
• Take trash from office and warehouse to dumpster

Administrative

• Open the mail, file documents using our system (paper and online)
• Deposit client checks
• Track and report on various key performance metrics
• Review employee mileage sheets for accuracy
• Enter weekly employee performance data into our database

Other duties as assigned

Details:

• Full time
• Weekdays, regular business hours
• Paid time off
• Health, Dental, Vision Insurance
• Opportunity for growth within the company
• Respect, Open Communication, and a Passion for building people

Requirements:

• Strongly align with Dirt Fighters’ Core Values
• Work primarily from our office in St Louis (South County, near 55/270), with a portion of the work done at our client worksites
• Have excellent verbal and written communication skills, and the readiness to absorb chaos and stress from crews and clients – while problem solving and de‑escalating
• An eye for details
• Ability to prioritize many competing priorities as you switch between tabs on an internet browser, juggle texts and phone calls, etc.
• Proficiency in MS Office (Word, Excel) and Google Workspace (Gmail, etc) with an aptitude to learn new software and systems
• Prior experience in Dispatching service crews is preferred. For entry level employees, experience in retail, restaurant service or administrative roles are preferred.

If you want something bigger than just another job, a place where you can grow as a person, and join the team that is becoming the best in St Louis, then let’s talk!