Operations Coordinator

cw; St. Louis (MO); On-site; USD 39,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Vision and dental insurance

Retirement savings plans

Paid time off

Job summary

Cushman & Wakefield is seeking an Operations Coordinator to join the Occupier Advisory Services Operations team in the United States. The role focuses on supporting brokerage professionals, consultants, and platform teams through data management, pursuit records, and reporting using Excel, Salesforce, and BI tools.

You will help build and maintain dashboards, track sales data, and assist in strategic initiatives while ensuring accuracy and deadlines.

Qualifications

• Bachelor's degree in Business, Data Analytics, Finance, or related field.
• Some exposure to Excel (basic formulas, pivot tables) and a willingness to learn more.
• Interest in CRM systems like Salesforce (prior experience a plus).
• Strong desire to learn about sales cycles, data management and reporting.
• Excellent communication and collaboration skills.
• Ability to stay organized and meet deadlines in a team environment.
• Interest in data management and learning new tools and techniques.

Responsibilities

• Support CRM records creation and updates in the pursuit lifecycle.
• Ensure data accuracy and consistency across systems.
• Assist team with CRM-related questions and processes.
• Build and maintain team reports and dashboards with Excel and other tools.
• Track performance metrics and sales data; assist revenue projection.
• Coordinate with leadership to prepare executive reporting and presentations.
• Assist with expense coding and reporting; collaborate with cross-functional stakeholders.

Skills

Excel basics

Data analytics

CRM concepts

Communication

Education

Bachelor's degree in Business, Data Analytics, Finance

Tools

Salesforce

Power BI

Tableau

Job description

Job Title

Operations Coordinator

Job Description Summary

We are looking for a motivated and detail-oriented individual to join our Occupier Advisory Services Operations team. This is a great opportunity for someone who is eager to learn and grow in a data-driven environment. You'll support brokerage professionals, consultants, financial advisors, transaction managers, and the platform team across multiple markets by helping manage sales data, maintain pursuit records, contribute to reporting and strategic initiatives, manage expense reporting, and some financial analysis. If you're curious, organized, and excited to build your skills in Excel, Salesforce, and business analytics, we'd love to hear from you.

Job Description

Key Responsibilities

• Salesforce Record Support Assist in creating and updating CRM records throughout the pursuit lifecycle.
• Ensure data accuracy and consistency across systems.
• Support the team in answering CRM-related questions and processes.

Reporting & Analytics

• Work closely with the Operations Directors to help build and maintain team reports and dashboards.
• Use Excel and other tools to track performance metrics and sales data.
• Participate in generating insights and visualizations to support team strategy.
• Support revenue projection and tracking.

Strategic Collaboration

• Collaborate with the Operations colleagues, Sales Leads, and Platform Leadership to prepare executive reporting and presentations.
• Support Sales Leads and Platform with expense coding and reporting.
• Coordinate with cross-functional stakeholders to gather, validate, and synthesize data for leadership visibility.
• Balance multiple high-priority initiatives while maintaining attention to detail and deadlines.
• Responsibly leverage company sanctioned AI tools to increase efficiency and effectiveness for data processes.

Qualifications

• Bachelor's degree in Business, Data Analytics, Finance, or a related field.
• Some exposure to Excel (e.g., basic formulas, pivot tables) and a willingness to learn more.
• Interest in CRM systems like Salesforce (prior experience is a plus but not required)
• Strong desire to learn about sales cycles, data management, and reporting.
• Excellent communication and collaboration skills.
• Ability to stay organized and meet deadlines in a team environment.
• Interest in data management and learning new tools and techniques.

Preferred Skills (Nice to Have, Not Required)

• Familiarity with Salesforce or other CRM platforms.
• Exposure to BI tools (e.g., Power BI, Tableau) is a plus.
• Interest in commercial real estate or professional services.
• Strong critical thinking and problem-solving abilities.

Benefits

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

Compensation

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $28.61 - $33.66

Equal Opportunity Employer

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

ADA Accommodation

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [e-mail] . Please refer to the job title and job location when you contact us.

INCO

'Cushman & Wakefield'