Operations Coordinator

NewsletterJobs.io; Springfield (MO); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Hybrid work environment

Job summary

FourOneSeven is seeking an Operations Coordinator to manage day‑to‑day office operations, circulation, culture, and finance support. This hands‑on role serves staff, visitors, vendors, and partners to keep the office running smoothly and to foster a positive company culture.

The ideal candidate has experience in customer service and office management, plus 3–5 years in related roles, with a focus on CRM and QuickBooks Online.

Qualifications

• Experience in customer service and office management.
• 3-5 years work experience in related roles.

Responsibilities

• Own day‑to‑day office operations and facilities tasks.
• Manage circulation CRM system and subscriber data.
• Coordinate merchandise inventory and order fulfillment for internal teams.
• Support marketing and events teams with day‑of needs.
• Assist onboarding of new hires and lead generation activities.
• Deliver magazines to newsstands and handle distribution.
• Log transactions in QuickBooks Online and liaise with finance.

Skills

Customer service

Office management

CRM system

Finance software

Education

3-5 years work experience

Tools

QuickBooks Online

Online shopping platform

Job description

Are you a self-motivated, resourceful problem-solver with a "we're all in this together" attitude? Are you passionate about connecting 417-landers to what's best and what's next in our community, helping them to fully enjoy their life in 417-land?

FourOneSeven is a regional lifestyle company in southwest Missouri. The multimedia company owns and produces 417 Magazine, Biz 417, 417mag.com, biz417.com, 417 Custom Publishing and high impact thought leadership events.

Primary Purpose Of The Role

The Operations Coordinator owns the day‑to‑day execution across office operations, circulation, culture and team experience, administrative coordination, and finance support. This role is highly hands‑on and service‑oriented, serving as a key point of contact for staff, visitors, office vendors, and partners. This position ensures the office runs smoothly, leads company culture initiatives, and owns the subscriber experience.

Essential Functions And Performance Areas Of Position

Office Operations & Facilities

• Maintain a clean, organized, and professional office environment
• Happily greet and assist all visitors
• Handle incoming and outgoing mail
• Monitor, forecast and purchase office supplies and run other errands as needed
• Organize and host weekly and monthly staff meetings, holiday events, and #417culture initiatives, with approval and support from Operations Manager
• Manage cloud-based phone system to be effective for callers and internal staff
• Maintain an organized and functional storage unit

Circulation & Finance

• Own the circulation CRM system, including subscriber data entry and system maintenance
• Generate leads for Professional Subscription program, actively reaching out and pitching to businesses
• Manage magazine archives, resources and in‑office distribution
• Serve as customer relations contact for subscriber questions
• Deliver magazines to applicable newsstands
• Scan and log necessary transactions into QuickBooks Online
• Be the main point of contact for internal finance manager

Departmental Support

• Assist Operations Manager with onboarding new hires
• Generate new leads for plaque sales program, actively calling and offering products available
• Own online shopping platform and coordinate merchandise inventory and order fulfillment, including internal fulfillment for sales team as needed
• Support marketing and events team with day‑of support
• Support leadership team, especially Publisher and VP of Operations, as needed
• Additional duties as required

This position is available either in a part-time or full‑time capacity, and FourOneSeven offers a hybrid work environment.

Education, Training And Experience Requirements

• Experience in customer service and office management
• 3-5 years work experience

Evaluations and Outcomes

The position will be evaluated after 90 days followed by annual performance reviews.