Operations Coordinator

AEBetancourt; Schaumburg (IL); On-site; USD 52,000 - 66,000; Full time

Job summary

SEFA is seeking an Operations Coordinator to join our Schaumburg, IL team. You will drive daily member services, ensure database accuracy, and manage email marketing campaigns and major industry events, including SEFA’s premier Annual Partnership Conference.

If you love building efficient processes, managing key data, and serving as a go-to operational resource in a collaborative environment, this is your team.

Qualifications

• Detail-oriented with ability to balance multiple operational projects in a fast-paced environment.
• Professional written and verbal communication for engaging dealers, suppliers, and leadership.
• Experience with databases/CRMs, email marketing software, and core office tools.
• Proactive, adaptable mindset in a lean, growth-oriented team culture.

Responsibilities

• Database Management: Keep internal and external contact databases accurate, organized, and up to date.
• Member & Partner Outreach: Support external communications to members, vendors, suppliers, and industry partners.
• Email Campaigns: Execute marketing email campaigns, including list curation, scheduling, and analytics tracking.
• Member & Supplier Support: Manage member account details, conduct data validation, and administer supplier surveys.
• Catalog & Price Control: Manage price list updates, version control, and distribution across networks.
• Program Materials: Coordinate conference specials, supplier-related program collateral, and online resources.
• Systems Administration: Assist in maintaining core asset management systems (TAIMS) and general office administration.
• Travel Coordination: Arrange travel logistics and itineraries for staff, members, and event attendees.
• Event Execution: Oversee conference registration processes, vendor coordination, materials prep, and on-site support.

Skills

Detail & Operational Focus

Clear Communication

Tech-Savvy Mindset

Agile & Collaborative Energy

Tools

CRM / Database Software

Email Marketing Software

TAIMS System

Job description

Note: AEBetancourt is conducting this search on behalf of our client, SEFA (Supply & Equipment Foodservice Alliance).

SEFA's Website: https://www.sefa.com/

About the Company

Since 1986, SEFA has been the premier powerhouse connecting top foodservice equipment dealers with elite manufacturers nationwide. What started as a buying group has evolved into the industry's most trusted, high-impact network: delivering game-changing training, financial management, rebate accounting, marketing, and operational solutions. We combine industry leadership with a close-knit, family-style culture where collaboration and excellence go hand-in-hand. Driven by our mission, "Unleash the Power of Together," we empower our members to save time, save money, and dominate their markets.

About the Role

We are looking for a sharp, proactive, and detail-driven Operations Coordinator to join SEFA’s core team in Schaumburg, IL. In this dynamic role, you will be the operational engine driving daily member services, database accuracy, email marketing campaigns, and major industry events, including SEFA’s premier Annual Partnership Conference. If you love building efficient processes, managing key data, and serving as a go-to operational resource in a collaborative environment, this is your team.

Responsibilities

Member & Contact Administration

• Database Management: Keep internal and external contact databases accurate, organized, and up to date.
• Member & Partner Outreach: Support external communications to members, vendors, suppliers, and industry partners.
• Email Campaigns: Execute marketing email campaigns, including list curation, scheduling, and analytics tracking.
• Member & Supplier Support: Manage member account details, conduct data validation, and administer supplier surveys.

Program & Operational Support

• Catalog & Price Control: Manage price list updates, version control, and distribution across networks.
• Program Materials: Coordinate conference specials, supplier-related program collateral, and online resources.
• Systems Administration: Assist in maintaining core asset management systems (TAIMS) and general office administration.

Conference & Travel Logistics

• Travel Coordination: Arrange travel logistics and itineraries for staff, members, and event attendees.
• Event Execution: Oversee conference registration processes, vendor coordination, materials prep, and on-site support.

Qualifications

• Detail & Operational Focus: High attention to detail with the ability to balance multiple operational projects seamlessly in a fast-paced environment.
• Clear Communication: Professional, polished verbal and written communication style for engaging dealers, suppliers, and executive leadership.
• Tech-Savvy Mindset: Experience with databases/CRMs, email marketing software, and core office tools.
• Agile & Collaborative Energy: A proactive, adaptable mindset that thrives within a lean, growth-oriented team culture.

SEFA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.