Operations & Sales Coordinator

Eiland Facility Maintenance Solutions; Mason (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

Paid training

Advancement paths

Flexible schedule

Supportive leadership

Growth to leadership

Team environment

Job summary

Eiland Facility Maintenance Solutions (EFMS) is seeking an organized, motivated Operations & Sales Coordinator in Mason, Ohio to support our growing team. You’ll help keep projects moving, support crews, and build relationships with customers to grow the business.

This role emphasizes coordinating schedules, managing work orders, and assisting with sales and marketing while maintaining solid organization and professional customer interactions. Join a leadership-minded team with room to advance.

Qualifications

• Excellent communication and customer service skills.
• Highly organized and detail-oriented.
• Able to manage multiple priorities in a fast-paced environment.
• Positive attitude with a strong work ethic.
• Comfortable learning new software and technology.
• Self-motivated and dependable.
• Professional appearance and demeanor.

Responsibilities

• Answer incoming phone calls and respond to customer inquiries.
• Schedule projects and coordinate field crews.
• Manage work orders using Jobber.
• Prepare proposals, estimates, invoices, and customer documents.
• Follow up with customers after bids are submitted.
• Maintain project schedules and company calendars.
• Track outstanding invoices and customer communications.
• Order materials and coordinate deliveries.
• Communicate with vendors, subcontractors, and property managers.
• Support recruiting and onboarding efforts.
• Assist with sales, marketing, and business development.
• Keep company files and records organized.
• Help improve office systems and daily operations.
• Perform occasional visits to local job sites as needed.

Skills

Communication

Organization

Multitasking

Positive attitude

Tech-savvy

Self-motivated

Professional appearance

Education

2+ years office admin/ops experience

Tools

Jobber

QuickBooks

CRM software

Microsoft Office

Google Workspace

Job description

Job Description

Job Description

Eiland Facility Maintenance Solutions (EFMS) is a rapidly growing facility maintenance and property services company serving apartment communities, commercial properties, and residential clients throughout Ohio.

We specialize in:

• Apartment Unit Turns
• Interior & Exterior Painting
• Drywall & Repairs
• Flooring Installation
• Cleaning & Janitorial Services
• Pressure Washing
• Property Maintenance
• Commercial Renovations

As our company continues to grow, we're looking for an organized, motivated, and dependable Operations & Sales Coordinator to become a key member of our leadership team.

This is more than an administrative position. You'll help keep projects moving, support our crews, build relationships with customers, and help grow the business.

If you're looking for a career where you can make a real impact and grow into a leadership role, we'd love to meet you.

What You'll Do

• Answer incoming phone calls and respond to customer inquiries
• Schedule projects and coordinate field crews
• Manage work orders using Jobber
• Prepare proposals, estimates, invoices, and customer documents
• Follow up with customers after bids are submitted
• Maintain project schedules and company calendars
• Track outstanding invoices and customer communications
• Order materials and coordinate deliveries
• Communicate with vendors, subcontractors, and property managers
• Support recruiting and onboarding efforts
• Assist with sales, marketing, and business development
• Keep company files and records organized
• Help improve office systems and daily operations
• Perform occasional visits to local job sites as needed

What We're Looking For

• Excellent communication and customer service skills
• Highly organized and detail-oriented
• Able to manage multiple priorities in a fast-paced environment
• Positive attitude with a strong work ethic
• Comfortable learning new software and technology
• Self-motivated and dependable
• Professional appearance and demeanor

Preferred Qualifications

• 2+ years of office administration, operations, customer service, or sales support experience
• Experience with Microsoft Office and Google Workspace
• Experience with Jobber, QuickBooks, or CRM software is a plus
• Construction, facility maintenance, or property management experience is a plus
• Valid driver's license and reliable transportation

Why Join EFMS?

We're building something special.

At EFMS, you'll have the opportunity to grow with a company that's expanding across Ohio. We believe in promoting from within, rewarding hard work, and giving our team members opportunities to build meaningful careers.

What We Offer

• Competitive pay
• Performance bonuses
• Paid training
• Career advancement opportunities
• Flexible work environment
• Supportive leadership team
• Opportunity to grow into an Operations Manager or Director-level role

Benefits:

• Flexible schedule