Operations Coordinator

asu; Phoenix (AZ); On-site; USD 52,000 - 60,000; Full time

Job summary

Arizona State University seeks an Administrative Operations Specialist 2 to provide essential support for facilities, IT resources, and administrative functions. You will coordinate onboarding, office moves, equipment deployment, and continuity across departments, working with Facilities Management and ET to ensure workspace readiness.

The role emphasizes collaboration, process improvement, and acute attention to detail in managing multiple tasks and vendor relationships on the Downtown Phoenix

Qualifications

• Bachelor's degree and 3 years of relevant experience, or equivalent combination.
• Experience in higher education environment is preferred.
• Strong coordination of facilities operations and IT assets.
• Ability to manage multiple projects with diverse stakeholders.

Responsibilities

• Coordinate facilities operations such as office space and equipment.
• Partner with IT and Facilities Management for onboarding and asset handling.
• Oversee employee onboarding and offboarding activities.
• Support procurement and budget tracking for facilities needs.
• Respond to employee operational requests and coordinate service providers.
• Maintain documentation and streamline administrative processes.

Skills

Facilities coordination

IT asset management

Onboarding coordination

Project management

Customer service

Education

Bachelor's degree

Tools

Work order systems

Ticketing systems

Procurement software

Job description

Job Profile

Administrative Operations Specialist 2

Job Family

Administrative Operations

Time Type

Full time

Minimum Qualifications

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description

The Operations Coordinator provides operational support for departmental facilities, information technology resources, and administrative functions. This position serves as a central point of coordination for day-to-day office operations, ensuring employees have the workspace, equipment, and resources needed to perform their work effectively. The coordinator partners with Facilities Management, Enterprise Technology (ET), Human Resources, and departmental leadership to facilitate onboarding, office moves, equipment deployment, and operational continuity.

Salary Range

$51,500 to $60,000; DOE

Essential Duties

Facilities Coordination

• Coordinate office space assignments and workstation setup.
• Arrange furniture moves and office reconfigurations.
• Submit and monitor facilities work orders.
• Coordinate building access and key requests.
• Track office occupancy and workspace utilization.
• Assist with office relocations and departmental moves.
• Update office signage.

IT Coordination

• Coordinate computer and technology requests for new and existing employees.
• Serve as departmental liaison with Enterprise Technology (ET).
• Coordinate equipment replacements and upgrades.
• Assist with technology inventory and asset audits.
• Coordinate software licensing requests as needed.
• Facilitate return of equipment during employee separations.

Employee Onboarding & Offboarding

• Coordinate operational onboarding activities for new employees.
• Prepare workspaces prior to employee start dates.
• Ensure computers, monitors, phones, and office equipment are available.
• Coordinate building access and security permissions.
• Coordinate employee departures by: collecting equipment terminating access requests updating workspace assignments

Operations Support

• Maintain departmental operational procedures and documentation.
• Coordinate vendor visits and service appointments
• Assist with procurement of operational equipment and supplies.
• Monitor operational budgets for facilities and equipment purchases.
• Support emergency preparedness and business continuity activities.
• Assist with business operations events requiring facility or technology coordination.

Customer Service

• Respond to employee operational requests.
• Troubleshoot routine facilities and technology coordination issues.
• Serve as liaison between department personnel and central university service providers.
• Communicate project updates and operational changes to staff.

Administrative Support for Business Operations Team

• Coordinate day-to-day administrative activities.
• Maintain files, records, calendars, and documentation.
• Monitor office supply inventories and coordinate purchasing.
• Coordinate travel arrangements and expense reporting.
• Identify opportunities to streamline administrative processes and improve service.

Desired Qualifications

• Coordinating facilities operations.
• Supporting information technology asset management.
• Coordinating employee onboarding.
• Working in a higher education environment.
• Managing multiple projects simultaneously.
• Using work order or ticketing systems.
• Coordinating vendors and service providers.
• Administrative operations.
• Demonstrated knowledge of the principles, practices, methods and techniques of customer service.
• Work collaboratively across various departments, as well as with populations and groups across the University
• Working Environment:

Working Environment

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse

Required to stand for varying lengths of time and walk (light, moderate, long) distances to perform work

Frequent physical demands may include stooping, bending, crawling under/around objects, reaching, lifting and pushing objects of varying weights up to 50 pounds (medium)

May be required to perform tasks in the field within and/or across University campuses

Position Details

In-person position only

Position may involve shared offices/space

This position is full-time, and the incumbent must be available Monday - Friday, 8am-5pm.

The primary work location is the Downtown Phoenix campus, but a presence on other campuses or at off-campus locations may be required

Department Statement

The John Shufeldt School of Medicine and Medical Engineering at Arizona State University, a flagship component of the broader ASU Health initiative, is boldly re-imagining medical education by merging clinical medicine, biomedical science, engineering, and technology into one integrated stu