Program Manager, Systems and Operations

Arizona State University; Tempe (AZ); Hybrid; USD 60,000 - 65,000; Full time

Job summary

A prestigious university in Tempe seeks a Program Manager for Systems and Operations within its career services team. The role includes optimizing technology platforms, managing vendor relationships, and supporting co-op program operations. Candidates must have a Bachelor's degree and five years of relevant experience, along with strong communication skills and a familiarity with technology systems. This position offers a hybrid work structure and requires at least 60% on-site presence.

Qualifications

• Bachelor's degree and five years of experience in the relevant field or related training.
• Demonstrated experience using and managing technology platforms or CRM systems.
• Evidence of effective communication skills, both written and verbal.

Responsibilities

• Lead management and optimization of career services systems and platforms.
• Manage daily administrative and operational needs for the WPC co-op program.
• Support relationships with software and system vendors.

Skills

Experience with technology platforms or CRM systems

Effective communication skills

Education

Bachelor's degree

Tools

Career management platform (Handshake)

ERM (Career Forge)

Job description

Overview

Program Manager, Systems and Operations at Arizona State University — W. P. Carey Career Services Center. Campus: Tempe. JR113398. End Date: October 15, 2025. Apply before 11:59 PM Arizona time the day before the posted End Date.

Base pay range: $60,000.00/yr - $65,000.00/yr. Salary Range: $60,000 - $65,000; to commensurate with education and experience.

Job Title: Program Manager, Systems and Operations

Minimum Qualifications:

Bachelor\'s degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:

Supports and instructs those served by the department with complex queries, applies specialized knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records.

Job Description:

Arizona State University’s W. P. Carey Career Services Center team is seeking a Systems and Operations Program Manager who shares our passion for simplifying complex talent acquisition processes through streamlined systems and technology platforms. If you like working with professionals to leverage technology systems to make the job market simpler, applying critical thinking skills to make decisions, manage vendor relationships to create long-term success for both parties, and are looking to develop and grow your own career, this may be the role for you!

This position on the Operations team is responsible for overseeing, organizing, and optimizing systems, operations, and technology, while also supporting and maintaining various client relationships at the W. P. Carey School of Business.

Senior Salary/Responsibilities:

Responsibilities

• Lead the management and optimization of career services systems and platforms (e.g., career management platform: Handshake, ERM: Career Forge, and other systems used by our career management and employer engagement teams) to ensure effective and efficient use by staff, students, and employers

Program Operations

• Manage day-to-day administrative and operational needs for WPC co-op program in collaboration with the Employer Engagement team
• Support employer partners with back-end access and systems questions for access, job postings, and general questions regarding process and timelines for co-op program

Client and Stakeholder Management

• Support and maintain relationships with software and system vendors
• Manage, build out, and support co-op program with support of employer engagement team

Desired Qualifications:

• Demonstrated experience using and managing technology platforms or CRM systems
• Evidence of effective communication skills, both written and verbal, with the ability to work collaboratively across teams

Work Environment and Schedule

Activities are performed in an office setting with periods of sitting, keyboarding, and computer use. Some movement may be needed to perform tasks. The team is currently offering a hybrid work structure with a minimum 60% on-site requirement; Dean or vice president-level approval is required.

Department Statement:

The W. P. Carey School of Business at Arizona State University is the largest business school in the United States with more than 23,000 students and 120,000+ alumni worldwide. The school values Inclusive Excellence, global thinking, and leadership in business education and research. Learn more at wpcarey.asu.edu.

Rules and Accessibility:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

To Apply:

Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO: https://www.myworkday.com/asu/d/inst/1$9925/9925$13523.htmld

To be considered, your application must include all of the following attachments:

• Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

ASU conducts pre-employment screening, including verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check and a fingerprint check where applicable.

Location: Campus: Tempe

Seniority level

• Associate

Employment type

• Full-time

Job function

• Administrative
• Higher Education

Relocations and additional job postings are provided for informational purposes only. This description reflects the scope of the role as posted at the time of publication.