Operations Coordinator

Jobtailor; Newport News (VA); On-site; USD 36,000 - 56,000; Full time

Job summary

Ferguson is seeking a detail‑oriented and proactive operations professional to manage inventories, verify pricing, and support warehouse processes in a fast‑paced environment. You will coordinate with vendors and internal teams to ensure accuracy in counts, invoices, and costings, while upholding safety and quality standards.

The role emphasizes strong communication, multi‑tasking, and customer service, with opportunities to contribute to process improvements and long‑term operational

Qualifications

• 1–3 years Ferguson experience preferred.
• Strong attention to detail and accuracy.
• Self-motivated/goal oriented.
• Ability to effectively multi-task.
• Organization and time management skills.
• Knowledge of Trilogie and Microsoft Excel a plus.
• Knowledge of WMS/HighJump preferred but not required.
• Team player with a good attitude.
• Understands the importance of customer service.
• Willingness to help out in other areas, besides operations, when needed.
• Ability to communicate effectively in writing and verbally.
• Ability to efficiently operate computers, tablets and mobile devices.

Responsibilities

• Act within the scope of established objectives and policies to accomplish assigned goals.
• Maintain inventories, conduct physical inventories, maintain location appearance, and complete day‑to‑day paperwork.
• Work with vendors and Ferguson shared services division to clear vendor pricing discrepancies.
• Facilitate customer credit memos with accuracy based on company guidelines.
• Work WMS Variance and Cycle Count Reconciliation.
• Develop or implement quality control programs.
• Implement operational efficiency improvements which may include, but are not limited to, standardization of systems, quality control, safety, and customer satisfaction.
• Review customer invoices for pricing and costing accuracy as well as freight billing and costing.
• Oversee the facilities of the operation to provide a safe and well‑maintained work environment.
• Participate in associate meetings and communicate any concerns to management.

Skills

Attention to detail

Multi-tasking

Organization

Communication

Self-motivation

Team player

Customer service

Problem solving

Written communication

Tools

WMS HighJump

Trilogie

Microsoft Excel

Job description

Responsibilities

• Act within the scope of established objectives and policies to accomplish assigned goals.
• Maintain inventories, conduct physical inventories, maintain location appearance, and complete day‑to‑day paperwork.
• Work with vendors and Ferguson shared services division to clear vendor pricing discrepancies.
• Facilitate customer credit memos with accuracy based on company guidelines.
• Work WMS Variance and Cycle Count Reconciliation.
• Develop or implement quality control programs.
• Implement operational efficiency improvements which may include, but are not limited to, standardization of systems, quality control, safety, and customer satisfaction.
• Review customer invoices for pricing and costing accuracy as well as freight billing and costing.
• Oversee the facilities of the operation to provide a safe and well‑maintained work environment.
• Participate in associate meetings and communicate any concerns to management.

Requirements

• 1–3 years Ferguson experience is preferred.
• Strong attention to detail and accuracy.
• Self‑motivated/goal oriented.
• Ability to effectively multi‑task.
• Organization and time management skills.
• Knowledge of Trilogie and Microsoft Excel a plus.
• Knowledge of WMS/HighJump preferred but not required.
• Team player with a good attitude.
• Understands the importance of customer service.
• Willingness to help out in other areas, besides operations, when needed.
• Ability to communicate effectively in writing and verbally.
• Ability to efficiently operate computers, tablets and mobile devices.

Core Competencies

Demonstrates strong attention to detail and accuracy in inventory management, customer service, and operational efficiency improvements. Proficient in utilizing tools like Microsoft Excel and WMS/HighJump to enhance productivity and maintain quality control.

Tools & Technologies

• Microsoft Excel
• WMS
• HighJump
• Trilogie