Operations Coordinator

Ferguson; McKinney (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Dental & vision coverage

Paid time off

401(k) with company match

Job summary

Ferguson is seeking an Operations-focused professional to join our Dallas/Fort Worth area team. You will help run day-to-day branch operations, manage inventories, and coordinate with vendors to resolve pricing discrepancies while ensuring accuracy on customer credits and invoices.

The role emphasizes safety, efficiency, and customer service. The position requires 1–3 years of sales experience, Excel proficiency, and strong organizational skills.

Qualifications

• 1 - 3 years sales experience is preferred.
• Proficient in Microsoft Excel required, knowledge of Trilogie a plus.
• Strong attention to detail and accuracy.
• Self-motivated/goal oriented.
• Ability to effectively multi-task.
• Organization and time management skills.
• Excellent decision making and communication skills.
• Knowledge of WMS/HighJump prefered but not required.
• Ability to handle stress.
• Team player with good attitude.
• Understands importance of customer service.
• Willingness to help in other areas, besides operations, when needed.

Responsibilities

• Act within the scope of established objectives and policies to accomplish assigned goals.
• Under the direction of the manager, maintain inventories, conduct physical inventories, maintain location appearance, and complete day-to-day paperwork.
• Work with vendors and Ferguson shared services division to clear vendor pricing discrepancies.
• Facilitate customer credit memos with accuracy based on company guidelines.
• Work WMS Variance and Cycle Count Reconciliation.
• Develop or implement quality control programs.
• Implements operational efficiency improvements which may include, but are not limited to, standardization of systems, quality control, safety, and customer satisfaction.
• Review customer invoices for pricing and costing accuracy as well as freight billing and costing.
• Oversee the facilities of the operation to provide a safe and well‑maintained work environment.
• Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures.
• Participates in associate meetings and communicates any concerns to management.

Skills

Sales experience

Microsoft Excel

Attention to detail

Self-motivated

Multitasking

Time management

Communication skills

Stress management

Team player

Customer service

Tools

WMS/HighJump

Trilogie

Job description

Job Posting

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Job Posting

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Job Function and Responsibilities

The Operations job family leads all the business operations within a branch location or multiple branch locations within a defined geography and/or product group. General areas of responsibility include providing leadership for the organization’s customer-facing associates and branch functions. Positions in operations leadership are responsible for the day-to-day operations of the organization’s branches, areas, and other geographic units and KOB groups.

Areas of Impact

Delivers job responsibilities following a defined standard output or set of procedures. Work consists of tasks that are very routine, or well defined, with specific instructions to achieve standardized solutions.

Problem solving

Problems and issues faced are routine and solutions are clear. Follows a well-established and familiar set of job activities and/or job process to solve a problem.

Position will train at Grand Prairie location for approximately 6 months and could be moved to another Dallas/Ft Worth area location

Schedule: Monday-Friday 8am-4pm

Pay: $18 an hour and up based on experience

Job duties

• Act within the scope of established objectives and policies to accomplish assigned goals
• Under the direction of the manager, maintain inventories, conduct physical inventories, maintain location appearance, and complete day-to-day paperwork
• Work with vendors and Ferguson shared services division to clear vendor pricing discrepancies
• Facilitate customer credit memos with accuracy based on company guidelines
• Work WMS Variance and Cycle Count Reconciliation
• Develop or implement quality control programs
• Implements operational efficiency improvements which may include, but are not limited to, standardization of systems, quality control, safety, and customer satisfaction
• Review customer invoices for pricing and costing accuracy as well as freight billing and costing
• Oversee the facilities of the operation to provide a safe and well‑maintained work environment
• Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures
• Participates in associate meetings and communicates any concerns to management

Qualifications and requirements

• 1 - 3 years sales experience is preferred
• Proficient in Microsoft Excel required, knowledge of Trilogie a plus
• Strong attention to detail and accuracy
• Self-motivated/goal oriented
• Ability to effectively multi-task
• Organization and time management skills
• Excellent decision making and communication skills
• Knowledge of WMS/HighJump prefered but not required
• Ability to handle stress
• Team player with good attitude
• Understands importance of customer service
• Willingness to help in other areas, besides operations, when needed

Pay Range

$15.00 - $20.63

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

At Ferguson, we care for each other. We value our well‑being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well‑being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!