Operations Coordinator

ROME GROUP; Missouri; On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Access to the Nurses for Newborns EMPA

Floating holiday hours

Job summary

Nurses for Newborns in Maplewood, MO is seeking a part-time Operations Coordinator to support daily facility operations. You will open the building each morning, coordinate with vendors, manage maintenance and safety tasks, and ensure a clean, secure environment for staff and families.

The role requires 1–3 years in facilities or office operations and strong customer service. This is an in-person, 8:30 a.m. start with flexible scheduling based on needs.

Qualifications

• High school diploma or equivalent.
• 1–3 years in facilities, building operations, office operations or related field.
• Demonstrated ability to provide excellent customer service.
• Ability to work independently and follow established procedures.
• Discretion with confidential information and building access.

Responsibilities

• Open the building each morning and prepare for staff and visitors.
• Coordinate with property management, vendors, and service providers.
• Manage routine maintenance, utilities, equipment, and communications systems.
• Monitor vendor performance and handle service requests.
• Track expenses and assist with the facility budget and invoices.
• Maintain safety, security, and compliance with procedures.
• Provide clear communication and coverage during absences.

Skills

Facilities coordination

Office operations

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Operations Coordinator

Nurses for Newborns partners with expecting and new parents, babies, and families by providing compassionate nursing support, counseling, parenting education, and resources throughout the greater St. Louis area.

Based in Maplewood, Missouri, we are seeking a part-time Operations Coordinator to support the daily operations of our facility. This position will open the building each morning, maintain a safe and functional work environment, coordinate with vendors and property management, and manage essential operational details.

The ideal candidate has experience in facilities coordination, office operations, property services, administrative support, or a related field, along with strong customer service and communication skills. This person will work independently, follow established procedures, exercise sound judgment, maintain confidentiality, and consistently complete assigned responsibilities.

Schedule and Location

Part-time, approximately10–12 hours per week
Monday through Friday, beginning at8:30 a.m.
In-person at our Maplewood facility
Schedule may be adjusted based on organizational needs
Regular attendance and punctuality are essential
Key Responsibilities

Facility and Vendor Operations

Open the building each morning according to established procedures.
Serve as a primary contact for property management, vendors, service providers, and facility-related matters.
Coordinate building maintenance, repairs, utilities, office equipment, and communication systems.
Monitor vendor performance and follow up on outstanding service requests.
Maintain professional and responsive communication with staff, vendors, visitors, and property management.

Daily Office Operations

Complete daily opening procedures and ensure the facility is ready for staff and visitors.
Maintain common areas, kitchen and breakroom areas, parking areas, warehouse spaces, and other shared environments.
Monitor office and facility supply levels and coordinate replenishment.
Manage routine waste disposal and shredding.
Complete monthly maintenance activities, including drain flushing and ceiling tile checks.
Identify and report facility, maintenance, safety, or security concerns.

Safety, Security, and Compliance

Follow and help maintain safety procedures, emergency protocols, and required facility signage.
Coordinate routine inspections, including fire safety, pest control, and food safety inspections.
Respond appropriately to facility emergencies and communicate concerns promptly.
Support building closures, holiday signage, and after-hours security procedures.
Maintain control of building keys and access information.
Follow all opening, closing, and building-security procedures.
Protect confidential information and organizational property.

Budget and Invoice Administration

Track facility-related expenses and assist with monitoring the facility budget.
Verify invoices and submit them to Finance accurately and on time.
Follow up with vendors regarding delayed invoices, billing questions, or service concerns.
Maintain organized records of facility-related activities and expenses.

Communication and Coverage

Maintain current emergency contact information for leadership and relevant service providers.
Communicate facility concerns, safety issues, and operational needs clearly and promptly.
Work independently while keeping appropriate staff informed.
Provide consistent coverage during planned absences or changes in building operations.

Required Qualifications

High school diploma or equivalent.
1-3 years of prior experience in facilities, building operations, office operations, property services, administrative coordination, or a related field.
Demonstrated ability to provide excellent customer service to staff, vendors, visitors, and community partners.
Demonstrated history of regular attendance, punctuality, accountability, and completing responsibilities as assigned.
Ability to work independently and make sound decisions within established procedures.
Strong organizational skills and attention to detail.
Basic financial administrative skills, including tracking expenses, monitoring budgets, and processing invoices.
Proficiency with computers and standard office software, including Microsoft Office.
Strong verbal and written communication skills.
Ability to respond calmly and appropriately to routine and emergency situations.
Ability to handle confidential information, building access, keys, and organizational property with discretion.
Ability to commit to consistent, in-person weekday attendance beginning at 8:30 a.m.

Preferred Qualifications

Experience opening or closing a commercial or nonprofit facility.
Experience managing keys, access procedures, security systems, or building access.

Experience coordinating vendors, maintenance providers, inspections, or property management.

Experience working in a nonprofit, healthcare, human services, childcare, education, or community-service environment.
Familiarity with emergency preparedness, workplace safety, or facility compliance procedures.

Core Competencies

Accountability and follow-through
Integrity and discretion
Professional communication
Customer service orientation
Sound judgment
Organization and attention to detail
Independent work style
Problem-solving
Professionalism

Physical Requirements

Ability to move independently throughout the facility and surrounding work areas.
Ability to sit or stand for periods of time.
Ability to move objects weighing up to 25 pounds.
Ability to use a computer and other standard office equipment.
Ability to perform routine facility checks and maintenance-related tasks.
Normal near-visual acuity, either naturally or with correction.

Benefits

Access to the Nurses for Newborns Employee Access Program
Floating holiday hours, eligible after six months of employment

NFN is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, sex, age, national origin, religion, disability, veteran status, sexual orientation, marital status, citizenship, or any other protected status. Nurses for Newborns offers equal opportunity and treatment to all who apply and is committed to promoting diversity, equity, and inclusion and is built on a foundation of widely shared values that include respect, integrity, equity, stewardship, and excellence.

Tagged as: customer service, facilities, operations