Operations Coordinator

Broad River Retail; Four Oaks (NC); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Paid weekly

Contract-to-hire

Insurance after conversion

401K matching after conversion

Employee discount

Career growth opportunities

Job summary

Broad River Retail is seeking an Operations Coordinator or Professional to join our Operations team in a warehouse environment in Four Oaks, NC. This role supports leadership and third-party delivery teams, navigates multiple systems, performs data entry and audits, and ensures product quality with timely replacements.

The candidate should have strong communication skills, a customer service mindset, and be comfortable working in a non-climate-controlled warehouse.

Qualifications

• Visual awareness and understanding of furniture quality
• Customer service mindset
• Oral communication and listening skills
• Ability to work well with a team
• Adaptability for changes in the work environment
• Strong written and verbal communication skills

Responsibilities

• Assist BRR leadership and 3rd party delivery teams during load out
• Navigate through multiple operating systems
• Confirm product quality and provide replacement pieces when needed
• Audit prep lanes
• Data entry on shared spreadsheets
• Communicate interdepartmentally both verbally and in written form
• Maintain organized and safe workspace for self and others
• Exhibit personal excellence by accepting cross-training opportunities

Tools

Microsoft Excel

Microsoft Teams

Microsoft Outlook

Job description

CULTURE SNAPSHOT:Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ‘Furnishing Life’s Best Memories’. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.AT A GLANCE:Broad River Retail is currently seeking an Operations Coordinator or Professional to join our Operations team. The position is responsible for utilizing multiple operating systems, data entry, audits, product quality, communicate effectively, assist leadership and delivery teams.DAY IN THE LIFE AS THIS MEMORY MAKER:Assist BRR leadership and 3rd part delivery teams during load outNavigate through multiple operating systemsConfirm product quality and provide replacement pieces when neededAudit prep lanesData entry on shared spreadsheetsCommunicate interdepartmentally both verbally and in written formMaintain organized and safe workspace for self and othersExhibit personal excellence by accepting cross-training opportunities.Maintain personal and facility safety by following all material handling and warehouse safety guidelines.Follow company Attendance Policies.WHAT YOU'LL NEED TO SUCCEED:Visual awareness and understanding of furniture quality.Customer Service mindsetOral communication and listening skills.Ability to work well with a team.Adaptability for changes in the work environment.Microsoft Excel, Teams, and Outlook experience.Strong written and verbal communication skills.WORKPLACE ENVIRONMENT:While performing the duties of this job the employee is:Regularly required to stand, walk, stoop, kneel, or crouch on concrete flooringMust be able to routinely lift or move objects up to 75 pounds alone and team lift objects over 75 poundsWorking in a non-climate-controlled warehouse setting, with some outdoor exposure during the workdayIn accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.MEMORY MAKER PERSK & BENEFITS:Hourly Rate of $17.50/hr. Paid Weekly.This position operates on a contract-to-hire basisGuaranteed Hourly Raise at time of ConversionMedical, dental, vision, and life insurance options after conversionPaid time off and 401K matching contribution after conversionEmployee discount (40%) at Ashley HomeStoreInternal Opportunities for career growth and advancementOUR COMMITMENT TO YOU:Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.