Operations Coordinator

Acento Real Estate Partners; Bethesda (MD); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health insurance (HRA)

Disability & life insurance

PTO 18 days

11.5 paid holidays

Employee Assistance Plan (EAP)

401(k) with 4% match

Employee referral program

Job summary

Acento Real Estate Partners is seeking an organized Operations Coordinator to join our corporate Operations team. You will support the full acquisition lifecycle—from initial deal review and underwriting through due diligence, takeover, and post-acquisition true-up—coordinating across departments to ensure smooth property transitions.

You'll bring 2–4 years in related roles, excel in project management, and communicate effectively with executives, site staff, and vendors.

Qualifications

• 2–4 years in property management, asset management, or corporate real estate operations.
• Bachelor’s degree in a related field preferred.
• Proficiency in property management software and advanced Excel.
• Strong project management and organizational skills.
• Willingness to travel to support acquisitions.
• Fluency in Spanish preferred.

Responsibilities

• Analyze underwriting assumptions, T-12 financials, rent rolls, staffing, contracts, and operating reports to identify trends, risks, and inconsistencies ahead of acquisition decisions.
• Coordinate document collection, data-room organization, checklists, and on-site property inspections, validating rent rolls, leases, resident files, and vendor agreements.
• Support development of transition plans, maintain acquisition timelines and checklists, and coordinate cross-functionally across Operations, Accounting, HR, IT, Risk Management, Marketing, Construction, and Asset Management.
• Provide hands‑on takeover support before, during, and after property takeover—including travel—covering systems setup and onboarding of site personnel.
• Coordinate reconciliation of operational information, contracts, and resident balances, and compare underwriting assumptions to actual conditions following takeover.
• Independently coordinate portfolio-wide projects, reporting, and process improvements, and provide project-based support to the Operations team.

Skills

Project management

Organizational skills

Communication

Analytical thinking

Education

Bachelor’s degree in Business Administration/Real Estate/Finance

Tools

Yardi

MRI

RealPage

AppFolio

Excel

Job description

At Acento Real Estate Partners, we don’t just manage apartment communities—we build vibrant, inclusive neighborhoods where people love to live and work. Headquartered in the Washington, DC area, Acento is a leading property operations and investment management company focused on multifamily communities in Hispanic markets and Workforce Housing.

Since 2002, we’ve been recognized as a trusted expert in acquiring, redeveloping, and managing residential and commercial assets. Diversity is one of our core strengths, and we’re proud to foster a workforce and resident base as dynamic and diverse as the communities we serve.

Our own people say it... Acento is officially a GREAT PLACE TO WORK!

Your Opportunity: Operations Coordinator

We’re growing fast and have an immediate opening for a highly organized, proactive, and detail-oriented Operations Coordinator to join our corporate Operations team. Reporting to the Operations Manager, this role supports the full operational acquisition lifecycle—from initial deal review and underwriting through due diligence, takeover, transition, and post-acquisition true-up. You’ll coordinate across departments to ensure successful property transitions, and support broader portfolio initiatives and process improvements during periods of reduced acquisition activity.

What You’ll Be Doing:

• Acquisition Review & Underwriting Support: Analyze underwriting assumptions, T-12 financials, rent rolls, staffing, contracts, and operating reports to identify trends, risks, and inconsistencies ahead of acquisition decisions.
• Due Diligence Coordination: Coordinate document collection, data-room organization, checklists, and on-site property inspections, validating rent rolls, leases, resident files, and vendor agreements.
• Takeover Planning & Execution: Support development of transition plans, maintain acquisition timelines and checklists, and coordinate cross-functionally across Operations, Accounting, HR, IT, Risk Management, Marketing, Construction, and Asset Management.
• On-Site Takeover Support: Provide hands‑on support before, during, and after property takeover—including travel—covering systems setup, onboarding of site personnel, and operational readiness.
• Post-Acquisition True-Up: Coordinate reconciliation of operational information, contracts, and resident balances, and compare underwriting assumptions to actual conditions following takeover.
• Special Projects & Process Improvement: Independently coordinate portfolio-wide projects, reporting, and process improvements, and provide project-based support to the Operations team during periods of reduced acquisition activity.

What You’ll Bring:

• 2–4 years of experience in property management, asset management, or corporate real estate operations — direct experience with property transitions or takeovers highly preferred
• Bachelor’s degree in Business Administration, Real Estate, Finance, or a related field preferred
• Proficiency in property management software (e.g., Yardi, MRI, RealPage, or AppFolio) preferred, and advanced Microsoft Excel proficiency required
• Exceptional project management and organizational skills, with a proven ability to manage multiple tight deadlines simultaneously
• Strong interpersonal and professional communication skills, comfortable interacting with corporate executives, site staff, and external vendors
• Strategic, detail-oriented thinker with strong analytical and problem-solving skills and a focus on accuracy and compliance
• Ability and willingness to travel as needed to support acquisitions, due diligence, and property takeovers
• Fluency in Spanish preferred

Why You’ll Love Working With Us:

• Medical, dental, and vision insurance with a Health Reimbursement Account (HRA) partially paid by employer
• Short & long-term disability + life insurance at no cost to you
• 18 days Paid Time Off
• 11.5 days Paid Holidays
• Employee Assistance Plan (EAP)
• 401(k) with 4% employer match
• Employee referral program

Ready to help lead successful property transitions with a company that values your expertise and supports your growth?