Operations Coordinator

Guidehouse Digital, LLC; Baltimore (MD); On-site; USD 74,000 - 124,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Parental Leave

Paid Holidays

Transit and Parking Benefits

Tuition Reimbursement

Job summary

Guidehouse is seeking Operations Coordinators to provide day-to-day operational and administrative support for NIH-focused teams. These full-time, on-site roles are based on the NIH campus in Bethesda, MD or Baltimore, MD, requiring a strong background in coordinating cross-functional teams and maintaining precise documentation.

Candidates should have a bachelor's degree and at least five years of operations or project coordination experience, with proficiency in Microsoft Office and familiarity

Qualifications

• Bachelor’s degree required.
• Minimum five years of experience in operations, administration, and/or project coordination.
• Familiarity with project management tools or task-tracking systems.
• Experience coordinating across cross-functional or remote teams.
• Excellent written and verbal communication; strong documentation skills.

Responsibilities

• Provide day-to-day operational and administrative support to NIH-focused project teams.
• Coordinate activities to ensure smooth execution of operational processes.
• Track tasks, deliverables, schedules, and follow-ups for team workflows.
• Maintain documentation, trackers, and reports related to operations and projects.
• Support onboarding, offboarding, staffing coordination, and team logistics.
• Serve as a point of contact for cross-team coordination and process improvements.

Skills

Operational coordination

Cross-functional coordination

Effective communication

Strong organizational skills

Project coordination

Independent & collaborative work

Education

Bachelor's degree

Tools

Microsoft Office

Outlook

Excel

Word

Teams

Task tracking software

Job description

Job Family:Administrative Services (Digital)Travel Required:NoneClearance Required:Ability to Obtain Public TrustWhat You Will Do:We are currently searching for Operations Coordinators to provide day-to-day operational and administrative support to teams supporting the National Institutes of Health (NIH). This role helps ensure that program operations, workflows, and coordination activities are executed efficiently in support of NIH mission objectives. These full time, on-site positions are based on the NIH campus in Bethesda, MD or Baltimore, MD.What You Will Need:Provide operational and administrative support to project teams and program leadershipCoordinate day-to-day activities to ensure smooth execution of operational processesTrack tasks, deliverables, schedules, and follow-ups to support team workflowsMaintain documentation, trackers, and reports related to operations and project activitiesSupport onboarding, offboarding, staffing coordination, and general team logisticsServe as a point of contact for internal coordination across functional teamsAssist with process improvement efforts to enhance efficiency and consistencyBachelor’s degreeA minimum of FIVE (5) years of experience supporting operations, administration, and/or project coordination activitiesFamiliarity with project management tools or task-tracking systemsExperience coordinating across cross-functional or remote teamsStrong organizational skills with the ability to manage multiple prioritiesAttention to detail and ability to maintain accurate documentationClear written and verbal communication skillsProficiency with Microsoft Office tools (Outlook, Excel, Word, Teams)Ability to work independently and collaboratively in a fast-paced environmentMust be able to obtain and maintain a Federal or DoD "public trust"; candidates must obtain approved adjudication of their public trust prior to onboarding with Guidehouse. Candidates with an active public trust or suitability are preferredWhat Would Be Nice To Have:Experience supporting government or healthcare-related programsExposure to compliance-driven or regulated environmentsInterest in process improvement or operational analyticsThe annual salary range for this position is $74,000.00-$124,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysParental Leave401(k) Retirement PlanGroup Term Life and Travel AssistanceVoluntary Life and AD&D InsuranceHealth Savings Account, Health Care & Dependent Care Flexible Spending AccountsTransit and Parking Commuter BenefitsShort-Term & Long-Term DisabilityTuition Reimbursement, Personal Development, Certifications & Learning OpportunitiesEmployee Referral ProgramCorporate Sponsored Events & Community OutreachCare.com annual membershipEmployee Assistance ProgramSupplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)Position may be eligible for a discretionary variable incentive bonusAbout GuidehouseGuidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [e-mail]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.