Operations Consultant - II

KellyMitchell Group; New York (NY); Hybrid; USD 39,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

ESOP

401K plan

Job summary

KellyMitchell is seeking an Operations Consultant II to support enterprise AI risk governance, ensuring reviews move through governance processes accurately, efficiently, and on schedule. The role emphasizes coordination, documentation, and stakeholder collaboration in a hybrid New York setting.

Ideal candidates bring experience in governance, risk, compliance, or program operations, with strong organizational and communication skills to drive timely decisions and audit-ready records.

Qualifications

• 3+ years of experience in governance operations, risk operations, compliance operations, program operations, or a related field
• Experience supporting governance, risk assessment, compliance, or cross‑functional operational workflows
• Strong organizational and project coordination skills
• Ability to manage multiple priorities, deadlines, and stakeholder groups simultaneously
• Excellent written and verbal communication skills
• Strong attention to detail and documentation management experience
• Demonstrated ability to exercise sound judgment and identify issues requiring escalation
• Proficiency with Microsoft Office applications and business process documentation

Responsibilities

• Coordinate intake, review, routing, and tracking of AI-related governance requests and workflows
• Maintain governance work queues, status tracking, and follow-up activities
• Escalate issues appropriately to ensure timely resolution and decision‑making
• Schedule and coordinate governance meetings, including agenda preparation and documentation
• Capture meeting decisions, action items, and next steps
• Serve as a central point of contact for business partners, stakeholders, and governance teams
• Communicate process updates, requirements, and status information to stakeholders
• Maintain audit‑ready records, governance documentation, templates, and procedures
• Generate recurring operational reports and leadership updates
• Support continuous improvement efforts to enhance governance processes and operational efficiency

Skills

Governance operations

Risk operations

Compliance operations

Program operations

Project coordination

Communication

Documentation management

Attention to detail

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Job Summary

Our client is seeking an Operations Consultant II to support the day-to-day execution of an enterprise AI risk governance program. This individual will play a critical role in ensuring AI use cases move through governance reviews accurately, efficiently, and on schedule. This position is ideal for a highly organized professional with experience in governance operations, risk management, compliance, program operations, or similar business functions. The successful candidate will coordinate workflows, manage documentation, facilitate governance meetings, and partner with stakeholders across the organization to keep processes moving effectively. While experience supporting AI governance initiatives is a plus, candidates with strong operational, risk, compliance, or governance backgrounds are encouraged to apply.

Contract Details

Duration: 6-Month Contract (Potential Extension and/or Conversion)

Location: New York, NY

Work Model: Hybrid

Core Responsibilities

• Coordinate intake, review, routing, and tracking of AI-related governance requests and workflows
• Maintain governance work queues, status tracking, and follow-up activities
• Escalate issues appropriately to ensure timely resolution and decision‑making
• Schedule and coordinate governance meetings, including agenda preparation and documentation
• Capture meeting decisions, action items, and next steps
• Serve as a central point of contact for business partners, stakeholders, and governance teams
• Communicate process updates, requirements, and status information to stakeholders
• Maintain audit‑ready records, governance documentation, templates, and procedures
• Generate recurring operational reports and leadership updates
• Support continuous improvement efforts to enhance governance processes and operational efficiency

Required Skills & Experience

• 3+ years of experience in governance operations, risk operations, compliance operations, program operations, or a related field
• Experience supporting governance, risk assessment, compliance, or cross‑functional operational workflows
• Strong organizational and project coordination skills
• Ability to manage multiple priorities, deadlines, and stakeholder groups simultaneously
• Excellent written and verbal communication skills
• Strong attention to detail and documentation management experience
• Demonstrated ability to exercise sound judgment and identify issues requiring escalation
• Proficiency with Microsoft Office applications and business process documentation

Preferred Skills & Experience

• Bachelor's degree preferred
• Experience within financial services, insurance, or other highly regulated industries
• Exposure to AI governance, AI risk management, or responsible AI programs
• Experience preparing operational reporting and executive‑level updates
• Familiarity with governance committees, review boards, or risk management processes

Key Competencies & Behaviors

• Highly organized and process‑oriented
• Strong attention to detail and accuracy
• Proactive and responsive communicator
• Ability to work effectively across multiple stakeholder groups
• Strong sense of ownership and accountability
• Comfortable operating in a fast‑paced, evolving environment
• Skilled at bringing structure and consistency to complex processes

Work Environment

• Location: New York, NY
• Work Model: Hybrid
• Schedule: Monday and Friday remote

Compensation & Benefits

• Pay Range: The approximate pay range for this position is between $28.00 and $40.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

About KellyMitchell

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women‑led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.