Operations Consultant - Global Payment Operations Reconcilement

Bank of America Corporation; Phoenix (AZ); On-site; USD 70,000 - 95,000; Full time

Job summary

Bank of America is seeking a detailed and collaborative accounting professional to support the GPO Reconciliation COE and drive continuous process improvement. You will work with senior leadership to optimize the general ledger, reconcile bank accounts, and ensure policy adherence across the line of business.

You will advise on design and implementation of complex processes, lead project activities, and collaborate with teams to capture best practices in an operations environment.

Qualifications

• Minimum of 3 years of operational accounting experience with knowledge of policies and regulations.
• Experience with general ledger and debits/credits.
• Ability to multi-task and meet performance goals.
• Strong problem solving, research and analytical skills.

Responsibilities

• Support GPO Reconciliation COE leadership to drive process improvement across the organization.
• Oversee and initiate activities related to general ledger and bank accounts.
• Ensure adherence to enterprise policies, standards and controls (Account Reconciliation, Global Bank Account, Process Management).
• Follow procedures while using multiple systems and tools.
• Serve as a subject matter expert in General Ledger debits/credits and account codes.
• Advise on design, development and implementation of complex products, systems and services in operations.
• Direct activities of a team on special initiatives; provide technical guidance.
• Consult on current-state and future-state approaches and facilitate implementations.
• Identify responsibilities and accountabilities for key programs/projects.

Skills

Customer focus

Problem solving

Risk management

Adaptability

Attention to detail

Collaboration

Critical thinking

Issue management

Analytical thinking

Decision making

Oral communications

Presentation skills

Tools

MS Excel

Job description

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Line of Business Job Description

Role supports and will work directly with the GPO Reconciliation COE senior leadership team to drive continuous process improvement across the organization. The incumbent will focus on process excellence across the GPO Reconciliation COE. Responsibilities include integration of initiatives into the line of business, education on new as well as existing processes and working directly with leaders and employees to identify and act on improving the workflow and process knowledge across the teams.

Job Description

This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies.

Responsibilities

• Role supports the GPO Reconciliation COE specifically the accounting control team
• Responsible for oversight and initiatives related to the line of business owned general ledger and bank operating accounts.
• Ensures adherence with various enterprise policies, standards and controls to include Account Reconciliation, Global Bank Account, and Process Management
• Follows established procedures & guidelines while utilizing multiple systems & tools.
• Considered a subject matter expert in General Ledger debits, credits and source codes to aid in interpreting and understanding the inner workings of the account
• Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment
• Advises on projects and directs activities of a team related to special initiatives
• Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function
• Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control
• Identifies and recommends responsibilities and accountabilities for key programs/projects

Required Qualifications

• Minimum of 3 years of operational accounting experience along with working knowledge of processes to include applicable policies and regulations
• Previous experience with general ledger
• Thorough understanding of debits and credits
• Ability to multi-task and meet specific performance goals
• Excellent problem solving skills
• Detailed oriented, self-motivated, assertive
• Demonstrates ability to work flexible schedules and adapt quickly to change
• Demonstrates leadership skills consistently
• Must possess excellent verbal and written communication skills
• Work well in a team environment as well as independently
• Excellent research, analytical & decision making skills
• Proficient skills utilizing MS Excel

Desired Qualifications

• Experience with various systems which may include: Recon Plus, PIX, eLedger, FDES, BOSS, Content Navigator, MSS, BFT, Cashpro and TSYS

Skills

• Customer and Client Focus
• Problem Solving
• Risk Management
• Adaptability
• Attention to Detail
• Collaboration
• Critical Thinking
• Issue Management
• Analytical Thinking
• Decision Making
• Oral Communications
• Presentation Skills

Shift

1st shift (United States of America)

Hours Per Week

40