Operations Consultant - Global Payment Operations Reconcilement

Bank of America Corporation; Richmond (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Bank of America is recruiting for a role supporting the GPO Reconciliation COE, focusing on process excellence across the line of business and its general ledger. You will collaborate with senior leadership to improve workflows and knowledge transfer across teams, working under project-management guidance.

The role requires strong accounting knowledge, problem-solving, and leadership skills, with responsibilities spanning product/system advisory and cross-functional initiatives within an

Qualifications

• 3+ years of operational accounting experience with knowledge of applicable policies and regulations
• Experience with general ledger
• Thorough understanding of debits and credits
• Ability to multi-task and meet performance goals
• Excellent problem solving skills
• Detail oriented and self-motivated
• Able to work flexible schedules and adapt quickly to change
• Demonstrates leadership skills consistently
• Strong verbal and written communication skills
• Team orientation with ability to work independently

Responsibilities

• Support the GPO Reconciliation COE and drive continuous process improvement across the organization
• Oversee line of business owned general ledger and bank operating accounts
• Ensure adherence to enterprise policies, standards and controls (Account Reconciliation, Global Bank Account, Process Management)
• Follow established procedures while utilizing multiple systems and tools
• Act as subject matter expert in General Ledger debits/credits and account sources
• Advise on design, development, and implementation of complex products, systems and services in an operations context
• Provide leadership on projects and direct activities of a team on special initiatives
• Offer technical expertise to explain business unit operations and implications across the operations function
• Consult on current-state and future-state approaches, and facilitate implementations
• Identify responsibilities and accountabilities for key programs/projects

Skills

Customer focus

Problem solving

Risk management

Attention to detail

Collaboration

Critical thinking

Oral communications

Presentation skills

Analytical thinking

Decision making

Teamwork

Tools

MS Excel

Job description

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Line of Business Job Description

Role supports and will work directly with the GPO Reconciliation COE senior leadership team to drive continuous process improvement across the organization. The incumbent will focus on process excellence across the GPO Reconciliation COE. Responsibilities include integration of initiatives into the line of business, education on new as well as existing processes and working directly with leaders and employees to identify and act on improving the workflow and process knowledge across the teams.

Job Description

This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies.

Responsibilities

• Role supports the GPO Reconciliation COE specifically the accounting control team
• Responsible for oversight and initiatives related to the line of business owned general ledger and bank operating accounts.
• Ensures adherence with various enterprise policies, standards and controls to include Account Reconciliation, Global Bank Account, and Process Management
• Follows established procedures & guidelines while utilizing multiple systems & tools.
• Considered a subject matter expert in General Ledger debits, credits and source codes to aid in interpreting and understanding the inner workings of the account
• Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment
• Advises on projects and directs activities of a team related to special initiatives
• Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function
• Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control
• Identifies and recommends responsibilities and accountabilities for key programs/projects

Required Qualifications

• Minimum of 3 years of operational accounting experience along with working knowledge of processes to include applicable policies and regulations
• Previous experience with general ledger
• Thorough understanding of debits and credits
• Ability to multi-task and meet specific performance goals
• Excellent problem solving skills
• Detailed oriented, self-motivated, assertive
• Demonstrates ability to work flexible schedules and adapt quickly to change
• Demonstrates leadership skills consistently
• Must possess excellent verbal and written communication skills
• Work well in a team environment as well as independently
• Excellent research, analytical & decision making skills
• Proficient skills utilizing MS Excel

Desired Qualifications

• Experience with various systems which may include: Recon Plus, PIX, eLedger, FDES, BOSS, Content Navigator, MSS, BFT, Cashpro and TSYS

Skills

• Customer and Client Focus
• Problem Solving
• Risk Management
• Adaptability
• Attention to Detail
• Collaboration
• Critical Thinking
• Issue Management
• Analytical Thinking
• Decision Making
• Oral Communications
• Presentation Skills

Shift

1st shift (United States of America)

Hours Per Week

40