Operations Computer Specialist — Data Center Leader

Metropolitan Transportation Authority; New York (NY); On-site; USD 95,000 - 159,000; Full time

Job summary

Metropolitan Transportation Authority seeks a Computer Specialist (Operations) Levels 1–4 to support 24/7 data processing in a large-scale mainframe and distributed environment. Under supervision, you’ll guide operations staff, assess equipment needs, and help plan modifications to ensure reliable service for the nation’s largest transportation network.

Responsibilities include testing, troubleshooting, coordinating responses to complex issues, and maintaining data security and internal

Qualifications

• Bachelor’s degree with 4 years of full-time computer operations experience, 1 year in lead role.
• Alternative: 6 years with an associate degree plus 1 year in lead role.
• Alternative: 8 years with a high school diploma plus lead experience.
• All candidates must meet the general education/experience requirements.

Responsibilities

• Research, test, and recommend computer equipment and software for data center operations.
• Provide management with hardware data processing expertise for facility modifications and site planning.
• Coordinate high-level technical responses to operational issues to resolve user problems.
• Coordinate production and solve operational and scheduling issues.
• Diagnose and remedy complex problems involving systems, operations, and data telecom equipment or software.
• Supervise staff operating consoles in a multi-mainframe or large mini-/microcomputer environment.
• Establish uniform performance standards and efficient work methods.
• Train and schedule senior computer operations personnel.
• Conduct cost-benefit analyses to quantify recommendations to management.
• Maintain data security and internal controls to protect assets and records.
• Plan, assign, and review work of senior staff and ensure completion of work.
• Oversee installation, maintenance, or enhancements of data processing equipment and software.
• Conduct complex internal consultancy projects requiring deep knowledge of equipment, OS, and job control languages.

Education

Bachelor’s degree plus 4 years of full-time computer operations experience, with 1 year in a project leader capacity or on a complex project

Associate degree plus 6 years of full-time computer operations experience, with 1 year in a project leader capacity or on a complex project

High school diploma or equivalent plus 8 years of full-time computer operations experience, with 1 year in a project leader capacity or on a complex project

Education equivalent to above with a four-year high school diploma and four years of relevant experience

Job description

Metropolitan Transportation Authority seeks a Computer Specialist (Operations) Levels 1–4 to support 24/7 data processing in a large-scale mainframe and distributed environment. Under supervision, you’ll guide operations staff, assess equipment needs, and help plan modifications to ensure reliable service for the nation’s largest transportation network.

Responsibilities include testing, troubleshooting, coordinating responses to complex issues, and maintaining data security and internal