Data Center Operator - Mission-Critical Systems Support

New York City Fire Department; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A city agency in New York is seeking a full-time Data Center Operator to support and monitor critical systems, including FireCAD and EMSCAD. The successful candidate will engage with personnel at all levels, perform operational tasks, and maintain thorough documentation. Ideal applicants will hold relevant technical certificates or degrees and have significant experience in computer operations or data communications. This position is critical in ensuring system availability and effectiveness.

Qualifications

• Effective collaboration with FDNY personnel and technical teams.
• Experience in a large-scale networked environment.
• Ability to maintain logs and address hardware/software issues.

Responsibilities

• Support, installation, and monitoring of critical systems.
• Engage professionally with teams at various levels.
• Ensure continuous availability of FireCAD and EMSCAD systems.

Skills

Professional engagement

Operational task performance

System monitoring

Documentation maintenance

Education

Certificate from an accredited technical school

Baccalaureate degree from an accredited college or university

High school diploma or equivalent

Job description

A city agency in New York is seeking a full-time Data Center Operator to support and monitor critical systems, including FireCAD and EMSCAD. The successful candidate will engage with personnel at all levels, perform operational tasks, and maintain thorough documentation. Ideal applicants will hold relevant technical certificates or degrees and have significant experience in computer operations or data communications. This position is critical in ensuring system availability and effectiveness.