Operations Computer Specialist (Data Center)

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 109,000 - 159,000; Full time

Job summary

Metropolitan Transportation Authority (MTA) is seeking a Computer Specialist (Operations) Levels 1–4 to oversee data processing operations at its NYC facilities. The role includes supervising staff, coordinating complex operational responses, and shaping the data center’s modernization and security practices.

Under supervision with latitude for independent action, you will drive improvements in performance, reliability, and cost-benefit outcomes while supporting a 24/7 operation across shifts at

Qualifications

• Bachelor's degree and four years of full-time computer operations experience, including a project leader role or major contributor on a complex project.
• Associate degree and six years of full-time computer operations experience, including a project leader role or major contributor on a complex project.
• Four-year high school diploma or equivalent with eight years of full-time computer operations experience, including a project leader role or major contributor on a complex project.
• Equivalent combination of education and experience as described above.

Responsibilities

• Researches, tests, and recommends computer equipment and software for data center operations.
• Provide management with hardware and technical expertise for facility modifications and site planning.
• Coordinate high-level technical responses to operational issues and scheduling problems.
• Supervise staff operating computer consoles in a large mainframe/minicomputer environment.
• Establish and maintain performance standards and efficient work methods.
• Train and schedule senior operations personnel; conduct cost-benefit analyses for management.
• Maintain data security and internal controls to protect agency assets and records.

Education

Bachelor's degree + 4 years of experience in computer operations

Associate degree + 6 years of experience in computer operations

High school diploma + 8 years of experience in computer operations

Education equivalent to above with required experience

Job description

Metropolitan Transportation Authority (MTA) is seeking a Computer Specialist (Operations) Levels 1–4 to oversee data processing operations at its NYC facilities. The role includes supervising staff, coordinating complex operational responses, and shaping the data center’s modernization and security practices.

Under supervision with latitude for independent action, you will drive improvements in performance, reliability, and cost-benefit outcomes while supporting a 24/7 operation across shifts at