Night-Shift IT Operations Specialist

Jobvite, Inc.; New York (NY); On-site; USD 109,000 - 118,000; Full time

Job summary

The Metropolitan Transportation Authority in New York City is seeking a Computer Specialist (Operations) Level 1 TWU Represented to support data processing in a large mainframe and distributed environment. This role provides technical assistance to management and supervises operations staff.

You will research, test, and recommend computer equipment and software; coordinate high-level responses to operational issues; supervise consoles; and help maintain data security.

Qualifications

• Bachelor's degree or equivalent in a related field with several years of computer operations experience.
• Experience leading or contributing to complex computer operations projects is preferred.
• Knowledge of mainframe or multi-programmed data processing environments is desirable.
• Strong analytical and supervisory capabilities for operations staff.

Responsibilities

• Researches, tests, and recommends computer equipment and software for the data center's operations environment.
• Provides hardware technical expertise for facility modifications and site backup planning.
• Coordinates high-level responses to difficult operational issues to resolve user problems.
• Coordinates production and resolves operational and scheduling problems.
• Diagnoses and remedies complex problems involving systems and data telecommunications equipment and software.
• Supervises staff who operate computer consoles in a multi-mainframe, large mini/computer environment.
• Establishes and maintains uniform performance standards and efficient methods of work.
• Trains, instructs, and schedules senior computer operations personnel.
• Conducts cost-benefit analyses to quantify recommendations to management.
• Maintains data security and internal controls to protect agency assets and records.

Education

Bachelor's degree

Associate degree

High school diploma or equivalent

Four-year high school diploma with experience alternative

Job description

The Metropolitan Transportation Authority in New York City is seeking a Computer Specialist (Operations) Level 1 TWU Represented to support data processing in a large mainframe and distributed environment. This role provides technical assistance to management and supervises operations staff.

You will research, test, and recommend computer equipment and software; coordinate high-level responses to operational issues; supervise consoles; and help maintain data security.