Computer Specialist (Operations) Level 1 TWU Represented

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 109,000 - 118,000; Full time

Job summary

Metropolitan Transportation Authority (MTA) seeks a Computer Specialist (Operations) Level 1 TWU Represented to manage and support data processing in a large mainframe environment. The role involves supervising operations staff, coordinating responses to complex problems, and ensuring secure, reliable systems.

The position reports to the Senior Director, RCC and PCC Operations and is located at RCC, New York City.

Qualifications

• Four or more years in computer operations or data processing environments.
• Experience leading or contributing to complex projects.
• Familiarity with mainframe and multi-programmed systems.

Responsibilities

• Provide high-level technical assistance for data processing operations.
• Supervise computer operations staff in a large mainframe environment.
• Plan, assign, and review work for senior operations personnel.
• Coordinate responses to operational issues and improve production schedules.
• Maintain data security and internal controls in the data center.

Skills

Project leadership

Mainframe operations

Data processing

Troubleshooting

Education

Bachelor's degree

Associate degree

High school diploma

Job description

Description

JOB TITLE: Computer Specialist (Operations) Level 1 TWU Represented

SALARY RANGE: $109,076 - $118,218

DEPT/DIV: Information Technology

SUPERVISOR: Senior Director, RCC and PCC Operations

LOCATION: RCC - 354 West 54th Street, New York, NY 10019

HOURS OF WORK: 12:00am-8 am Midnight Shift (7.5 hours/day) or as required

Opening

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Summary

Under supervision, with considerable latitude for independent action or the exercise of

independent judgment, is responsible for providing management with state-of-the-art

technical assistance in all aspects of data processing operations.

Provides supervision or

senior staff support of computer operations in a large-scale, multi-programmed

mainframe computer environment, or the conduct of similar duties within a large network

of distributed minicomputer and microcomputer systems. All personnel

perform related work.

Responsibilities

• Researches, tests, and recommends the purchase of computer equipment and associated requisite software products necessary to maintain or enhance the data center's operations environment.
• Provides management with data processing hardware technical expertise in the plan of modifications to the existing facility and identification of new or backup sites.
• Coordinates high-level technical responses to difficult operational issues to resolve user-related problems.
• Coordinates production and solves operational and scheduling problems.
• Provides diagnosis and remedies to complex problems involving systems, operations, and data telecommunications equipment and/or software.
• Supervises staff who operate computer consoles in a multiple mainframe or large mini and/or microcomputer environment.
• Establishes and maintains uniform performance standards and efficient methods of work.
• Trains, instructs, and schedules senior computer operations personnel.
• Conducts cost-benefit and other analyses to quantify recommendations to management.
• Maintains data security and internal control environment adequate to protect agency assets and records.
• Plans, assigns, and reviews the work of senior operations staff and assumes general responsibility for the satisfactory completion of work performed.
• In a large data processing facility, supervises one or more groups or project teams engaged in the installation, maintenance, or enhancement of data processing equipment and software.
• Conducts complex internal consultancy projects requiring an in-depth knowledge of computer equipment, operating systems, and job control languages.

Required Qualifications

1. A baccalaureate degree from an accredited college and four years of satisfactory full-time computer operations experience, one year of which must have been in a project leader capacity or as a major contributor on a complex project; or
2. An associate degree from an accredited college and six years of satisfactory full-time computer operations experience, one year of which must have been in a project leader capacity or as a major contributor on a complex project; or
3. A four-year high school diploma or its educational equivalent and eight years of satisfactory full-time computer operations experience, one year of which must have been in a project leader capacity or as a major contributor on a complex project; or
4. Education and/or equivalent to "1", "2", or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and the four years of satisfactory full-time experience as described in "1", "2", or "3" above.

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.