Identity & Access Management Computer Specialist (Software) 1-4 TWU

IMDiversity; New York (NY); On-site; USD 109,000 - 159,000; Full time

Job summary

The Metropolitan Transportation Authority (MTA) is seeking a Computer Specialist (Software) Levels 1-4 in New York, NY. The role covers design, implementation, and maintenance of software systems across multiple assignment levels, with emphasis on identity and access management and enterprise IT security.

Ideal candidates will have hands-on experience with AD, IGA provisioning, SSO (SAML/OIDC), MFA, PAM, and cloud identity hygiene.

Qualifications

• Bachelor's degree in computer science or related field with relevant software experience.
• Experience with AD, cloud directories, and SSO protocols is required.
• Familiarity with MFA, PAM, and identity governance is preferred.

Responsibilities

• Design, implement, and maintain software systems across multiple levels.
• Support joiner/mover/leaver, access requests, and entitlement management.
• Coordinate with IT teams on security and access remediation tasks.

Skills

IGA provisioning

Active Directory

Cloud directory

SSO (SAML/OIDC)

MFA administration

PAM operations

Cloud identity hygiene

ITSM queue

Access remediation

Education

Bachelor's degree in Computer Science or related field

Tools

Active Directory

IGA platform

Cloud identity tools

Job description

Identity & Access Management Computer Specialist (Software) 1-4 TWU
Job ID: 16295
Business Unit: MTA Headquarters
Location: New York, NY, United States
Regular/Temporary: Regular
Department: IT CISO

JOB TITLE:

Computer Specialist (Software) Levels 1 - 4

SALARY RANGE:

• Level 1: $109,076 - $118,218
• Level 2: $113,637 - $127,300
• Level 3: $122,715 - $138,441
• Level 4: $131,642 - $158,514

DEPT/DIV:

Information Technology

SUPERVISOR:

CybSecOffMgr AccesMgmtIdentSec

LOCATION:

2 Broadway, New York, NY, 10004

HOURS OF WORK:

9:00 am - 5:30 pm (8 hours/day) or as required

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Desired Skills:

• Hands-on provisioning and deprovisioning through an IGA platform, including joiner/mover/leaver processing, account correlation, and access request fulfillment
• Experience using Active Directory and cloud directory administration: group and entitlement management, security group cleanup, and directory troubleshooting
• Knowledge ofSSO application onboarding using SAML and OIDC, including federation setup, attribute and claims mapping, and certificate and secret renewal
• Knowledge ofMFA administration and troubleshooting, including user enrollment, policy application, and resolving authentication failures
• Experience with PAM operations support: privileged account onboarding, credential vaulting, and handling access and session requests
• Knowledge of Cloud identity hygiene: managing service principals, app registrations, and conditional access verification, escalating design changes to engineering
• Knowledge of Ticket queue execution in an ITSM platform
• Knowledge of Access remediation and audit evidence

Duties and Responsibilities:

This class of positions encompasses highly technical or supervisory responsibilities for the design, implementation, enhancement, maintenance, and analysis of software systems performed at varying levels of difficulty and with varying degrees of latitude for independent initiative and judgment. There are four Assignment Levels within this class of positions differing according to the complexity and sophistication of the hardware and software systems and the amount of supervision required. The following are typical assignments within this class of positions. All personnel perform related work and, when necessary, perform the duties of lower titles and Assignment Levels.

Assignment Level 1

Under supervision, with considerable latitude for independent action or the exercise of independent judgment, is responsible for the design, implementation, enhancement, and maintenance of either Database Management Systems, Operating Systems, Data Communications Systems, Applications, and/or related software functions. May supervise a unit engaged in work related to the above areas or may independently perform related work of a highly complex, technical nature. In the temporary absence of the supervisor, may perform the duties of that position.

Assignment Level 2

Under general supervision, with wide latitude for the exercise of independent initiative and judgment, may supervise a unit engaged in systems development work of great difficulty, is responsible for the design, implementation, enhancement, and maintenance of either Database Management Systems, Operating Systems, Data Communications Systems, Applications and/or related software functions. In a multi-programming computer system, serves as project leader performing complex staff work and the full range of computer systems analysis functions utilizing general software and software systems analysis in highly complex systems development projects, or supervises the activities of a number of applications programming units engaged in work of more than ordinary difficulty, complexity and responsibility in a multi-programming electronic computer installation. In the temporary absence of the supervisor, may perform the duties of that position.

Assignment Level 3

Under general supervision, with broad scope for the exercise of independent initiative and judgement, is responsible for the design, implementation, enhancement, and maintenance of either Database Management Systems, Operating Systems, Data Communications Systems, Applications and/or related software functions. Supervises the units responsible for systems development and applications programming, instructing, directing and checking the work of subordinates, or is routinely responsible for the coordination and direction of data processing projects organized to plan and implement complex integrated software development projects in a multi-programming computer system operating in an on-line mode in a communications environment. In the temporary absence of the supervisor, may perform the duties of that position.

Assignment Level 4 (See Special Note Under Qualification Requirements)

Under minimum direction, with the broadest scope for the exercise of independent initiative and judgement, holds senior-level technical responsibility for extremely complex and ongoing software functions related to Systems Analysis, Data Administration, Database Management Systems, Operating Systems, Data Communications Systems, On-Line Applications Programming, contingency planning, evaluation and selection of telecommunications, local area networks, computer hardware and software products, and quality assurance functions. Routinely serves as in-house expert and authority in the aforementioned extremely complex and highly specialized areas. Coordinates multiple ongoing projects of extraordinary technical complexity, encompassing multiple areas of information processing technology. Directs major undertakings that run in a large multi-mainframe data center, and/or an environment of distributed processing systems combining numerous types of hardware and software. May supervise a unit or units engaged in work related to the aforementioned complex software functions. In the temporary absence of the supervisor, may perform the duties of that position.

Qualification Requirements:

• A baccalaureate degree from an accredited college, including or supplemented by 24 semester credits in computer science or a related computer field and two years of satisfactory full-time computer software experience in computer systems development and analysis, applications programming, database administration, systems programming, data communications, including one year in a project leader capacity or as a major contributor on a complex project; or
• A four-year high school diploma or its educational equivalent and six years of satisfactory full-time computer software experience as described in "1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
• Education and/or experience equivalent to "1" or "2" above. College education may be substituted for up to two years of the required experience in "2" above on the basis that 60 semester credits from an accredited college is equated to one year of experience. A master's degree in computer science or a related computer field may be substituted for one year of the required experience in "1" or "2" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of satisfactory full-time experience in a project leader capacity or as a major contributor on a complex project.

Special Note:

To be eligible for placement in Assignment Level 4, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

Other Information:

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity:

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.