Operations & Communications Leader, Undergraduate Student Life

Columbia University; New York, Northern (NY, KY); Hybrid; USD 75,000 - 80,000; Full time

Job summary

Columbia University in New York, NY is seeking an Associate Director of Operations and Communications within Undergraduate Student Life. This role supports day-to-day operational coordination, administrative systems, financial workflows, and communications across USL and 400 student organizations.

The Associate Director partners with the Director of Administration and Planning to manage workflow, approvals, and policies, ensuring smooth leave, banking, and internal procedures aligned with

Qualifications

• Bachelor's degree and/or equivalent related experience.
• Minimum of three years of related experience.
• Experience managing complex administrative, financial, or operational functions.
• Ability to process a high volume of transactional work with accuracy.
• Knowledge of accounting, budgeting, and financial practices.
• Strong judgment, attention to detail, and organizational skills.
• Excellent communication and customer-service orientation.
• Ability to translate complex policies into guidance for staff.

Responsibilities

• Support day-to-day functioning of the Administration and Planning portfolio, coordinating core workstreams.
• Provide management oversight for financial and administrative operations and workflows.
• Review and oversee a high volume of financial transactions and reconciliations.
• Coordinate divisional communications, timelines, content development, and distribution.
• Develop communications related to finance, administration, and operations.
• Provide guidance on financial processes, purchasing, and vendor interactions.

Skills

Strategic planning

Communication

Project management

Data analysis

Education

Bachelor's degree

Tools

JIRA

Concur

Job description

Columbia University in New York, NY is seeking an Associate Director of Operations and Communications within Undergraduate Student Life. This role supports day-to-day operational coordination, administrative systems, financial workflows, and communications across USL and 400 student organizations.

The Associate Director partners with the Director of Administration and Planning to manage workflow, approvals, and policies, ensuring smooth leave, banking, and internal procedures aligned with