Operations Clerk: Shipping, Invoicing & Customer Care

Id-Logistics; Franklin Township (NJ); On-site; USD 60,174,000 - 64,472,000; Full time

Benefits offered by this job

401K with matching program

Health, Vision, Dental

Vacation and sick time

Job summary

Id Logistics is seeking a Clerk, Operations Office in Somerset, New Jersey. This fast-paced role supports shipping, receiving, billing and invoicing, collaborating with customers and on-site management to ensure smooth operations.

The position requires a High School Diploma or GED, strong communication, and excellent data entry and computer skills. Routing calls, processing deliveries, and maintaining paperwork are core duties in this team-oriented environment.

Qualifications

• High School Diploma or GED or equivalent.
• 3 months verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Ability to effectively multi-task.

Responsibilities

• Provides customer service assistance to customers and manages incoming calls.
• Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
• Set daily delivery appointments.
• Process incoming deliveries.
• Process completed loads.
• Resolve any issues with shipping and/or receiving with internal staff.
• Files paperwork daily.
• Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed.
• Observe all company safety rules and assist in enforcement as appropriate.
• Other duties as assigned.

Skills

Customer service

Written communication

Verbal communication

Data entry

Multi-tasking

Computer skills

Education

High School Diploma or GED

Job description

Id Logistics is seeking a Clerk, Operations Office in Somerset, New Jersey. This fast-paced role supports shipping, receiving, billing and invoicing, collaborating with customers and on-site management to ensure smooth operations.

The position requires a High School Diploma or GED, strong communication, and excellent data entry and computer skills. Routing calls, processing deliveries, and maintaining paperwork are core duties in this team-oriented environment.