Operations Associate (Spanish Speaking) (Fully Remote)

Jobgether SRL; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

WorkFlex programme

Well-Being Day

Subsidised gym memberships

Training allowance

Job summary

Jobgether is a global customer experience operations team supporting clients in a fast-paced, remote-first environment. They span 26 countries and offer a diverse, inclusive international workplace.

This role focuses on ownership of client-facing operational cases, resolving invoice queries, and collaborating with Finance, Product, and HR Operations to deliver effective solutions.

Qualifications

• 2–4 years of experience in customer experience operations, financial support, or SaaS environments.
• Fluent Spanish and strong English with excellent communication and analytical skills.
• Familiarity with invoice management and CRM/ticketing platforms (Salesforce or NetSuite) is a plus.
• Fully remote working environment with flexibility to work from different locations.
• Opportunity to join a globally distributed team spanning 26 countries.
• WorkFlex programme, Well-Being Day, subsidised gym memberships, and training allowance.

Responsibilities

• Take ownership of client-facing operational cases, balancing accuracy, empathy, and efficiency.
• Investigate and resolve invoice-related queries, troubleshoot platform issues, and manage cases end-to-end.
• Collaborate with Finance, Product, and HR Operations teams to deliver effective solutions.

Skills

Fluent Spanish

Strong English

Communication

Analytical thinking

Tools

Salesforce

NetSuite

Job description

• Take ownership of client-facing operational cases, balancing accuracy, empathy, and efficiency.
• Investigate and resolve invoice-related queries, troubleshoot platform issues, and manage cases end-to-end.
• Collaborate with Finance, Product, and HR Operations teams to deliver effective solutions.

Requirements:

• 2-4 years of experience in customer experience operations, financial support, or SaaS environments.
• Fluent Spanish and strong English, with excellent communication and analytical skills.
• Familiarity with invoice management, CRM, or ticketing platforms like Salesforce or NetSuite is a plus.
• Fully remote working environment with flexibility to work from different locations.
• Opportunity to join a globally distributed team spanning 26 countries.
• WorkFlex programme, Well-Being Day, subsidised gym memberships, and training allowance.

Jobgether

A global customer experience operations team supporting clients in a fast-paced, remote-first environment. They span 26 countries and offer a diverse, inclusive international workplace.