Operations Associate — Digital Health (SF, In‑Person)

Nabi; San Francisco (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Free lunch and dinners

Competitive base pay

Job summary

Nabi, based in San Francisco, seeks a passionate professional to manage patient intake and communications. This in-person role is crucial for ensuring patients access care seamlessly and requires excellent attention to detail and communication skills. You'll coordinate logistics for clinician hiring and have the opportunity to shape operations as the company grows.

We offer competitive pay, health benefits, and a dynamic work environment where your contributions have a direct impact on patient care.

Qualifications

• Located in San Francisco; this is an in-person role.
• High ownership in tasks without needing close management.
• Ability to craft clear and warm communication.

Responsibilities

• Own patient intake end-to-end and manage scheduled appointments.
• Track KPIs and report on intake performance to the ops team.
• Craft warm and on-brand patient communications.
• Coordinate clinician hiring and onboarding processes.
• Identify problems and provide solutions across teams.

Skills

Attention to detail

Strong written communication skills

Self-motivated

Digital health passion

Job description

Nabi, based in San Francisco, seeks a passionate professional to manage patient intake and communications. This in-person role is crucial for ensuring patients access care seamlessly and requires excellent attention to detail and communication skills. You'll coordinate logistics for clinician hiring and have the opportunity to shape operations as the company grows.

We offer competitive pay, health benefits, and a dynamic work environment where your contributions have a direct impact on patient care.