Billing, Credentialing & Back-Office Operations Coordinator

Nabi; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance

Home technology reimbursement

Flexible scheduling

Professional growth opportunities

Job summary

A healthcare startup is looking for a Billing, Credentialing & Back-Office Operations Coordinator to manage billing workflows and provider onboarding. The ideal candidate will have experience in healthcare administration, medical billing, and strong organizational skills. This remote position requires attention to detail and the ability to work independently while supporting a mission-driven team focused on delivering high-quality care. Competitive pay and professional growth opportunities are included.

Qualifications

• 1+ years of healthcare administration experience required.
• Prior experience with medical billing and insurance claims is essential.
• Strong attention to detail and organizational skills are crucial.
• Comfort with EMRs, billing software, spreadsheets, and Google Workspace.
• Ability to work independently in a fully remote environment.

Responsibilities

• Manage day-to-day billing workflows including claims submission.
• Oversee credentialing processes for new Registered Dietitians.
• Support onboarding of clinicians into EMRs and billing systems.
• Ensure compliance with HIPAA and payer requirements.
• Manage credentialing and payer enrollment for new Registered Dietitians.
• Track credentialing timelines and ensure clinicians are onboarded and billable efficiently.
• Maintain licenses, credentials, and payer statuses; ensure provider capacity keeps pace with growth.
• Onboard clinicians into EMRs and billing systems; assist with scheduling and data entry.
• Collaborate with leadership to streamline workflows and build scalable processes.
• Ensure HIPAA compliance and act as a point of contact for questions.

Skills

Healthcare administration experience

Medical billing and insurance claims

Strong organizational skills

Comfort with EMRs

Detail-oriented

Google Workspace

Attention to detail

Independent work

Tools

Google Workspace

SimplePractice

Healthie

Job description

Location: Remote

Hours: Full-time preferred (40 hours/week); minimum 30 hours/week

About Nabi Health

At Nabi Health, we provide weight-inclusive nutrition care for people navigating eating disorders, disordered eating, and body distress. Our clinical model is supported by a strong operational backbone that ensures patients and providers have seamless, reliable, and ethical care experiences.

We are seeking a Billing, Credentialing & Back-Office Operations Coordinator to support revenue cycle operations, provider onboarding, and administrative workflows that enable our clinicians to deliver high-quality care at scale. This role is ideal for someone who is detail-oriented, systems-driven, and excited to help build operational processes in a growing, mission-driven healthcare startup.

What You’ll Do

• Billing & Revenue Cycle Management

  • Manage day-to-day billing workflows, including claims submission, reconciliation, and follow-up

  • Track and resolve claim denials and follow up with payers to ensure timely reimbursement

  • Maintain accurate billing, insurance, and provider records within EMR and practice management systems

  • Support revenue cycle reporting and collaborate with operations leadership to improve efficiency

• Credentialing & Provider Enrollment

  • Manage credentialing and payer enrollment for new Registered Dietitians (RDs)

  • Track credentialing timelines to ensure clinicians are onboarded and billable as efficiently as possible

  • Maintain up-to-date provider licenses, credentials, and payer statuses

  • Ensure provider capacity keeps pace with patient growth

• Back-Office & Administrative Operations

  • Support onboarding of clinicians into EMRs, billing systems, and administrative workflows

  • Maintain accurate provider and administrative data across internal systems

  • Assist with scheduling, data entry, and clinician administrative support as needed

  • Collaborate with leadership to streamline workflows and build scalable operational processes

• Compliance & Communication

  • Ensure compliance with HIPAA and payer requirements across all workflows

  • Serve as a point of contact for clinicians and patients regarding administrative and billing questions

  • Communicate clearly, professionally, and empathetically in a patient-centered care environment

What You Bring

Required

• 1+ years of healthcare administration experience

• Prior experience with medical billing, insurance claims, denials, or RCM workflows

• Strong organizational skills and exceptional attention to detail

• Comfort with EMRs, billing software, spreadsheets, and Google Workspace

• Ability to work independently in a fast-paced, fully remote environment

Preferred

• Experience with credentialing, payer enrollment, or provider onboarding

• Experience in behavioral health, nutrition, or eating disorder practices

• Familiarity with EMRs such as SimplePractice, Healthie, or similar systems

• Working knowledge of CPT and ICD-10 codes

What We’re Looking For

• A problem-solver with a process-first mindset

• Highly reliable, proactive, and detail-oriented

• Comfortable with ambiguity and rapid growth environments

• Clear, timely communicator and strong collaborator

• Committed to equity, respect, and patient-centered care

What We Offer

• Competitive pay

• Health, dental, and vision insurance (for full-time roles)

• Home technology reimbursement

• Flexible scheduling within core business hours

• Professional growth opportunities within a rapidly scaling health organization