Operations Associate, Beckett

collectorsuniverse; Portland (OR); On-site; USD 23,000 - 30,000; Full time

Job summary

Collectors is seeking an Operations Associate for our Beckett team in the Southwest Portland, OR area. You will handle diverse processes across trading card grading operations, including order receiving, imaging, encapsulation, research, ID, and quality control.

This role offers a hands-on start in a brand-new office space and requires strong teamwork and meticulous data work. No prior collector experience is required, but passion for the hobby helps.

Qualifications

• Experience with Gmail, Google Docs and Google Sheets.
• Teamplayer who can work in fast-paced environments.
• Strong communication and attention to detail are essential.

Responsibilities

• Match, count, and check items.
• Enter item information into the database and print stickers with order details.
• Collaborate with Customer Service and Problem Orders to resolve issues.
• Work with cross-functional teams on special projects or deals.
• Research cards using manufacturer checklists and input data into the database.
• Encapsulate and seal cards and inspect parts for defects.
• Verify order details, quantity, and labeling.
• Take high-resolution photos of each card for orders.

Skills

Gmail

Google Docs

Google Sheets

Teamwork

Communication

Attention to detail

Job description

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France.

As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, SGC, Beckett, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have authenticated and graded millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Florida, Jersey City, Hong Kong, Mexico, Paris, Shanghai, and Tokyo.

We're looking for an Operations Associate for our Beckett team to handle various processes across our trading card grading operations: order receiving, imaging, encapsulation, research & ID, and quality control. This is an exciting opportunity to be one of our first employees in a brand new office space and join a team that is growing quickly. You'll report to the Operations Supervisor and work from our newest office in the Southwest Portland, OR suburbs Monday through Friday (exact shift time TBD, but will likely start between 6-9am). Experience as a collector or knowledge of trading cards in general is not required, but for those passionate about the hobby, this is a great opportunity to build a career in trading cards.

What You'll Do:

• Match, count, and check items.
• Enter item information into the database and print stickers containing order details.
• Work with the Customer Service and Problem Orders departments to resolve problems.
• Work with other cross-functional teams on special projects and/or deals.
• Research cards utilizing checklists from manufacturers and enter the information into our database
• Encapsulate and seal cards.
• Inspect assembled parts and product for defects and deviations.
• Verify information such as submission form details, product quantity, identification stickers, and labels.
• Verify order correctness and completeness.
• Take high resolution photos of each card in an order as they are completed, utilizing a mounted camera and computer program.
• Package orders in mailing box containers, seal with tape and attach outside labels.
• Process shipping for specified return carrier and close order.
• Safely handle and account for valuable merchandise, ensuring its security and proper handling throughout all process stages.

Who You Are:

• You have the ability to work in a team environment.
• You can prioritize all tasks and work in a fast-paced work environment.
• You are a team player who is willing and able to work well with others.
• You are professional in your behavior, interact respectfully with coworkers, and work well under pressure in fast-paced environments.
• You produce high quality, accurate work and demonstrate thoroughness in your work.
• You are dependable and able to follow instructions and respond to directions from your supervisor(s).
• You have experience working with computers e.g. Gmail, Google Docs, and Google Sheets.
• You have great communication skills.
• You can make independent and knowledgeable decisions relating to the assigned task(s).
• You have good hand-eye coordination and are comfortable with physical labor.
• Previous experience in a warehouse or manufa