Operations Associate

Addison Group; United States; Remote; Full time

Job summary

Addison Group is seeking a detail-oriented Sales and Billing Operations Associate for a fully remote contract position. The role entails supporting sales operations, managing billing functions, and ensuring data integrity using Salesforce. Candidates must possess strong billing experience and the ability to work independently within a collaborative team environment.

Qualifications

• Experience with Salesforce is required.
• Strong billing and invoicing experience is needed.
• Ability to work independently in a remote setting.

Responsibilities

• Process and update billing records in Salesforce.
• Handle incoming billing-related emails and triage them appropriately.
• Monitor and manage internal billing support systems.

Skills

Attention to detail

Organizational skills

Communication skills

Tools

Salesforce

Zuora

Job description

This range is provided by Addison Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$24.00/hr - $28.00/hr

Direct message the job poster from Addison Group

Job Title: Sales and Billing Operations Associate

Industry: Professional Services / Business Operations

Pay: $24–$28/hour (Contract)

About Our Client:

Addison Group is partnering with a fast-paced, solutions-driven organization in need of a detail-oriented Sales and Billing Operations Associate. This role supports the internal operations team and plays a critical part in the billing cycle and sales processes.

Job Description:

This is a fully remote contract opportunity supporting sales operations and billing functions. The right candidate will have a strong background in Salesforce and billing systems, with a meticulous eye for data integrity and customer service.

Key Responsibilities:

• Process and update billing records and quote information in Salesforce
• Handle incoming billing-related emails and triage to appropriate internal teams
• Monitor and manage internal billing support systems
• Partner cross-functionally with Sales, Accounts Receivable, and Purchase Order teams
• Perform data entry, account creation, and invoice research with a high level of accuracy
• Troubleshoot discrepancies and maintain billing integrity
• Support internal client service and reconciliation needs

Qualifications:

• Experience working within Salesforce (required)
• Strong billing and invoicing experience (required)
• Familiarity with Zuora (nice to have, not required)
• High attention to detail and ability to work with precision
• Strong organizational and communication skills
• Ability to work independently in a remote setting
• Schedule: Monday–Friday, 8am–4pm CST
• Duration: Contract
• Reporting to: Manager of Sales & Billing Operations
• Collaborative and supportive team environment
• Opportunity to work with a reputable and innovative organization
• Exposure to cross-functional operations and business systems

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Professional Services

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