Operations Associate III - Greenville, SC

myGwork - LGBTQ+ Business Community; Greenville (SC); Hybrid; Full time

Job summary

Join a dynamic and inclusive financial institution as an Operations Associate III in Greenville, SC. This role offers a unique opportunity to engage in daily operations, support colleagues, and drive process improvements in a collaborative environment. With a focus on personal and commercial banking, you will be integral to enhancing customer experiences and supporting organizational goals. The hybrid work model allows flexibility while being part of a forward-thinking team dedicated to professional growth and development. If you are detail-oriented and thrive in a fast-paced setting, this position is perfect for you.

Benefits

Health and well-being benefits

Savings and retirement programs

Paid time off

Career development opportunities

Banking benefits and discounts

Qualifications

• 2-4 years of related experience required.
• Ability to use/learn technology and software applications.

Responsibilities

• Responsible for day-to-day operations activities.
• Acts as a liaison between departments and supports staff.

Skills

Interpersonal skills

Written communication

Verbal communication

Problem-solving

Organizational skills

Time management

Leadership skills

Education

High School Diploma or GED

Tools

Office equipment

Job description

Work Location: Greenville, South Carolina, United States of America

Hours: 40

Pay Details: $22.00 - $31.00 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business: Personal & Commercial Banking

Job Description: The Operations Associate III is responsible for the day-to-day Operations activities in support of assigned business line.

Location: Greenville, SC -- Hybrid.

Depth & Scope:

• Performs more diverse/complex tasks with minimal supervision
• Acts as a liaison between assigned department and other departments within TD Bank
• Works to identify and address process improvements
• Provides support to less experienced staff
• Responds to inquiries and assists in resolving problems/complaints
• May be required to find and supply data impacting accounts
• Protects privacy and non-public information
• Assists in the prevention of fraudulent activities
• Reviews application information against host systems for accuracy and completeness
• Suggests changes or modifications to policies and procedures to supervisor based on day-to-day observations and activities
• Escalates more complex or unusual issues to lead or supervisory staff

Education & Experience:

• High School Diploma or GED
• 2-4 Years of related experience
• Thorough understanding of all aspects of Operations Associate I and II position, with the ability to meet goals and standards established by the department
• Ability to use/learn current technology and software applications related to position
• Excellent interpersonal, written and verbal communication skills required
• Excellent problem-solving skills
• Proven ability to be detail-oriented and handle a heavy workload in fast-paced environment
• Excellent organizational and time management skills
• Proven leadership skills

Physical Requirements:

• Domestic Travel - Occasional
• International Travel - Never
• Performing sedentary work - Continuous
• Performing multiple tasks - Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds - Occasional
• Sitting - Continuous
• Standing - Occasional
• Walking - Occasional
• Moving safely in confined spaces - Occasional
• Lifting/Carrying (under 25 lbs.) - Occasional
• Lifting/Carrying (over 25 lbs.) - Never
• Squatting - Occasional
• Bending - Occasional
• Kneeling - Never
• Crawling - Never
• Climbing - Never
• Reaching overhead - Never
• Reaching forward - Occasional
• Pushing - Never
• Pulling - Never
• Twisting - Never
• Concentrating for long periods of time - Continuous
• Applying common sense to deal with problems involving standardized situations - Continuous
• Reading, writing and comprehending instructions - Continuous
• Adding, subtracting, multiplying and dividing - Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development: If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding: We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process: We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation: If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at [e-mail]. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.